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vacationgrl2010
Minneapolis, Minnesota

We already miss the Rustler

5.0 of 5 bubblesReviewed Jan 27, 2022via mobile
My family and I (including two kids ages 10 and 12) just returned from the Rustler and can’t say enough about how much we enjoyed it. From the friendly staff checking us in, taking care of our bags, and serving staff in the restaurant to the super clean and cozy feel, it just felt like all details were covered. The food is top notch (we couldn’t get enough of the breads at breakfast!) During our 5 days we didn’t happen to see any other kids at the Rustler but I never felt out of place or concerned that my kids didn’t belong. The staff always asked them all about the runs they skied and were super engaging with them. We loved the ability to be right on the hill and take our own lift back up every afternoon. The jacuzzi was perfect post skiing! We stayed in a Wasatch room” on the 4th floor and for us it was perfect in proximity to the restaurant, pool, and same level as the ski lockers and ski exit. It had a king bed, pull out queen, and a cot. Finally, we are so appreciative of the covid safety put into place here. Vaccination requirements and masking during this latest surge not only made us feel safe but kept us healthy our whole trip. We are a family who loves adventure and exploring new places but we are afraid the Rustler may have spoiled us now for future ski trips should we go somewhere else!
Date of stay: January 2022
Trip type: Traveled with family
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Sheridan Davis, Other at Alta's Rustler Lodge, responded to this review
Responded Jan 30, 2022
Thank you for your comprehensive review, and choosing to make memories with your family here with us at the Rustler Lodge. Our employees are gems and I am so pleased they asked about your kids' ski days--they really are interested in finding out about their runs! We're all dedicated snow riders here, and I hope during this trip you found your Alta home here at our Lodge. May your return be swift and think snow!
Sheridan Davis
Assistant Manager
Alta's Rustler Lodge
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (398)
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    109 - 114 of 398 reviews
    Reviewed January 27, 2022

    The Rustler Lodge is a wonderful throw back to gentler times while still offering top notch quality. Sparkling rooms a stones throw from the Alta ski resort, everything was done with your comfort and ease in mind. Food was superb and it was great fun to visit with the young servers who hailed from all over the country. Will certainly return.

    Date of stay: January 2022
      • Value
      • Cleanliness
      • Service
    Thank annmP4452PC
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded January 29, 2022

    A return to gentler times is something I think we all long for. I am so pleased you found staying with us to be that sort of experience. Our staff, along with our guests, are a cherished part of Rustler magic. Thank you for your kind words and we look forward to your swift return.
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 26, 2022

    Perfect ski-in-ski-out location with awesome amenities and fabulous staff. Rustic, comfortable and casual atmosphere. We so appreciate the vaccination requirement and all the extra safety measures taken by the Rustler to keep us safe. We'll be back next year!

    Date of stay: January 2022
      • Value
      • Sleep Quality
      • Service
    Thank 389kelseyl
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded January 29, 2022

    Thank you for your accolades and appreciation of our efforts to keep all of our guests safe. Looking forward to your swift return and think snow!
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 24, 2022

    I return to the Rustler because it is the best location in Little Cottonwood Canyon, its close proximity to the ski mountain, best accommodations including gourmet dining awesome bar, top notch spa, heated pool, jacuzzi, sauna and steam room.
    The rooms are the best to be found in the valley.
    The best feature is the overall service provided at the Rustler!

    Date of stay: January 2022
      • Location
      • Sleep Quality
      • Service
    Thank donaldwX1472HU
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded January 25, 2022

    We're honored by your loyalty and aspire to always be your home away from home whenever you return to Alta. Thank you for your accolades. We're particularly touched by your praise of our overall service. Thank you.
    Looking forward to your next stay. Warmly, Sheridan Davis, Assistant Manager, Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 9, 2022

    The Rustler is our favorite place to stay in Alta. The location is amazing, right on the mountain with great views from your window and in the dining room. The staff are all kind and accommodating, the food is amazing!! Plus the skiing is top notch, with lots of advanced and expert terrain.

    Room tip: Higher floors have been redo more recently
    Date of stay: December 2021
      • Location
      • Sleep Quality
      • Service
    Thank Departure649794
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded January 12, 2022

    Skiing is magical isn't it? Our hope is to add to that feeling by making everything as easy, relaxing, and special for you and your family as we can. Thank you for sharing your views about our lodge. We hope to have you back at the Rustler as soon as you're able.
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 2, 2022 via mobile

    Our family visit the week before New Year’s exceeded all expectations. While cozy, the Rustler is immaculate and a reflection of the top-rate professionalism of the staff. The breakfast buffet and made to order options were on par with Four Seasons, Montage, etc. The four course dinners were exceptional and they are thoughtful about having a variety from day to day including a special flavor of the night homemade ice cream which I highly recommend.

    Date of stay: December 2021
    Trip type: Traveled with family
    Thank lawrences2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sheridan Davis, Other at Alta's Rustler Lodge, responded to this reviewResponded January 2, 2022

    Thank you for choosing to stay with us this holiday season, and for your complimentary review. We strive to exceed your expectations with every stay and appreciate your letting us know that we have! We're honored by your praise. I'm particularly tickled that you have mentioned our homemade ice cream as a highlight. Looking forward to your swift return,
    Sheridan Davis
    Assistant Manager
    Alta's Rustler Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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