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WeaselRedLeader
Boston, Massachusetts

Excellence at High Altitude

5.0 of 5 bubblesReviewed Feb 9, 2018
There is no finer place "to stay to ski"... than at this extraordinary hotel in Alta. Year after year they outperform my expectations. The staff are exceptional and the atmosphere & facility are superb. If you are a serious skier looking to combine the best Western skiing with first class lodging experience....this is it. Nothing else comes close. Our annual group is large and difficult to manage...but these folks do it flawlessly year after year.
Date of stay: February 2018
Trip type: Traveled with friends
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this review
Responded Feb 28, 2018
May your stays with us never end! With many thanks for your high praise, Sheridan Davis, Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (406)
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    Reviewed February 8, 2018 via mobile

    Rustler offers every possible amenity in the friendliest possible environment. A pool, spa program, excellent meals - including the only sit-down “real” lunch on the mountain distinguishes Rustler from the rest. Friendly and family owned-operated, this is the gem of ALL western skiing.

    Date of stay: February 2018
    Trip type: Traveled with family
    Thank P4696IBjayg
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 27, 2018

    Sincere and humble thanks for your praise. Looking forward to the honor of hosting you soon, Sheridan Davis, Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed February 4, 2018

    Everything perfect. Food, service--both 5 *. Charming bar/lounge with central fireplace.. Indoor and outdoor hot tubs,outdoor pool, sauna, eucalyptus steam room, beautiful views, ski in-ski-out. PP
    Staff super friendly & professional. Breakfast buffet excellent (can also order from table.) Dinners on a par with top notch restaurants.
    We had room in Cecret section which did involve a curious route to restaurant but had a great view--and at a lower tariff than other mountain view rooms.
    A not inexpensive lodge but worth every $

    Date of stay: February 2018
    Thank theperipatist
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 27, 2018

    Thank you. Your review speaks to much of what sets us apart. Cecret rooms happen to be my favorite as well. Kind regards with hopes to see you soon, Sheridan Davis, Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed February 4, 2018

    The rooms are nice and the location is perfect for skiing at Alta or Snowbird. The fitness room is good and the hot tub, spa and sauna are nice. The Powder House offers great service in providing ski rentals and goggles, etc Most importantly, the people who work at the Lodge make this the very best place. The Rustler Lodge Restaurant food is incredible. Breakfast and dinner are included in the cost of the room. They redefine what "service" means. Kathy in the dining room went out of her way to make sure we got the type of food we needed for multiple meals. She constantly moves around the restaurant to make sure everyone has just what they need. John, the bartender, was patient and excellent in finding us the right drink. Johannes was a great server. Max helped us tremendously with AV needs and shuttle service. Everyone who works there has a smile on their face and they care passionately that you have the best stay ever. We ran a conference there, and asked where the attendees wanted to stay next year. Everyone agreed, and I do mean everyone, that Rustler is the very best place in the entire area.

    Date of stay: January 2018
    • Trip type: Traveled on business
      • Value
      • Rooms
      • Service
    Thank Katherine R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 27, 2018

    Thank you! Kathy, John, Max and Johannes are special and we're lucky to have them serve our guests. We appreciate your praise and look forward to hosting your conference next year. With kind regards, Sheridan Davis, Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed February 1, 2018

    Leave your furs and diamonds at home - this is skiers paradise not Aspen or Deer Valley. If you are comfortable with who you are, have no need to impress, and just want to have a great week skiing while enjoying the best high end laid back ski lodge in Alta this place is for you. Families, large groups - men & women, couples, singles all return to this best kept secret year after year, generation after generation. The slope side view is spectacular, rooms/beds exceptionally comfortable, gourmet food incredible, spa heavenly and the pool along with the indoor/outdoor hot tubs are the best there is. Apres Ski in the lounge is filled with skiers swapping stories in everything from Rustler Robes to ski boots while enjoying very generous and creative appetizers with complimentary wine. The staff welcomes everyone to be part of the family and the guests/staff quickly become your new friends. They are most accommodating no matter what situation arises and are there to make your stay as enjoyable as possible. From their own ski hill complete with lift, to the convenient ski lockers, game room, 24 hours coffee/tea bar and morning stretch classes you won't find another lodge anywhere that comes close to making you feel right at home like the Rustler does. No wonder we keep going back year after year - heaven!

    Date of stay: January 2018
    • Trip type: Traveled as a couple
      • Location
      • Sleep Quality
      • Service
    Thank Sparkii
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 27, 2018

    Cannot thank you enough for your spot on description of what helps set us apart, and especially, what makes our guests the wonderful group of folks that become our family year over year. Thank you. Looking forward to your next stay with us, Sheridan Davis, Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed January 30, 2018

    The rooms are okay, but what makes this hotel an amazing experience is the staff. We booked this room late and needed a room that would accommodate 4 women. Tauni Powers who is the reservation manager was able to provide us with a spacious room that really made our trip. We were meeting our friends from Australia who were also a party of four and the staff went out of their way to make sure we had a wonderful stay. The price of the room includes breakfast and dinner. You are greeted by the staff as if you were visiting their home, they truly want to make sure you are enjoying your stay. From the bellman, front desk, wait staff and housekeeping the customer service was exceptional! The lodge is located on the mountain so it was ski in and ski out. We will definitely come back! Truly lovely stay!

    Date of stay: January 2018
    Trip type: Traveled with friends
    1  Thank Thefoogee
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 27, 2018

    Thank you! Tauni represents the very best of what Rustler hospitality strives to be. Looking forward to the honor of hosting you again. With kind regards, Sheridan Davis, Assistant Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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