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Reviewed April 18, 2016

Spent an extended weekend at Alta's Rustler Lodge. The level of service and the spectacular location make this lodge the perfect place to enjoy everything Alta and Snowbird have to offer. The skiing was fantastic and the apres ski environment of the Rustler is so great - casual and relaxing. The food is off the charts as well - we will be back!!

  • Stayed: April 2016, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Al K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 12, 2016

Thank you for choosing to stay with us at the Rustler and your compliments about our atmosphere and setting. As a lodge we want to provide everything you might need to deeply relax while staying slopeside, and delicious, abundant food is an integral part of our offerings. We sincerely hope you will be back, and soon! Kind regards, Sheridan Davis

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Reviewed April 17, 2016 via mobile

Bad news: they put onions in the hashbrowns and as far as I'm concerned that is grounds for firing the chef. Now that is not the only reason since almost every dish we ate had some kind of weird/off ingredient that took the food from very good to OK. Oh and ceaser salad is aweful, and they said it was home made, well in that case go to the store for gods sake. Lastly the apres ski snacks are worthless, between the time you ski and dinner prepare to be "H-angry".

Good news: the people, service and accommodation are impeccable. Location rocks and the pool/spa is excellent.

Stayed: April 2016, traveled as a couple
Thank aj0112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 12, 2016

Thank you for choosing to stay with us at the Rustler and your compliments and critique. We're so glad you found our staff, service and lodging impeccable, and that you enjoyed our excellent setting, heated pool and Jacuzzis, as well as full-service in-house spa.

I apologize you were not pleased with our food. We aim to provide many delicious options and abundant portions for our guests. Our Chef and kitchen staff are happy to meet with you at the beginning of your stay to offer choices that might be more to your liking. Our tea and coffee table is always available to our guests with healthy fruit and beverages to stave off hunger between meals. Our daily apres ski offerings in our lounge or at our drink table include crudites and options like steamed salmon or mussels in white wine, but we welcome your suggestions for snacks you would prefer.

Thank you again for your candid feedback and we hope you may choose to stay at the Rustler with us in the future. Kind regards and think snow, Sheridan Davis

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Reviewed March 31, 2016

On approaching the hotel for the first time, keep in mind you are entering from the back of the property. The classic old school lodge look at first alarmed us to a kitschy formula, but the front desk and manager on duty were first rate and put us at rest.
In a word this hotel is great. It's the best at Alta and with ski-in, ski-out coupled with lockers, rental shop, spa, outdoor heated pool, hot tubs, steam room and an adults only bar that is the best view in the valley, surprisingly great. The food (breakfast and dinner are included) is above average and kitchen is incredibly flexible. The aforementioned bar has happy hour food and a blazing fire and no kids.
The nicest surprise was a terrific kids table wherein you drop your kids off at 5:45 and a large group is carted off a private dining area behind the kitchen. The staff feeds them, breaks out some arts and crafts, and then brings them to the activity room on the top floor to watch a movie. At 8 o'clock you are reunited with the children.
It's a wonderful way to allow the kids to play and the adults to relax for dinner and a drink.
We'll be returning as we have yet to find a more entertaining ski location.

Room Tip: Mountain facing rooms are: 1. More expensive 2. much nicer view 3. not annoyed by the sound of early morning trucks or snow plows.
  • Stayed: March 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Patrick V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 12, 2016

Thank you for your glowing review. It is a pleasure to read about how much you enjoyed the Rustler. We're so glad you and your children enjoyed our kid's program which along with the other highlights you mention is an offering that helps set us apart in the world of ski lodging. Many sincere thanks for your kind words and we look forward to having you back at your earliest convenience. Kind regards and think snow! Sheridan Davis

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Reviewed March 29, 2016 via mobile

Great stay at the Rustler.
They delivered on their value proposition of great service and location, location, location.
Got lucky and even got a nice dump of snow to cap my last day of skiing.
The team in the powder house did a great job of fitting me with demo equipment and this is always a very nice feature of my stays here.

Stayed: March 2016, traveled solo
Thank rkilmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 12, 2016

Thank you for choosing to stay with us at the Rustler and taking time to post your complimentary review. Part of what makes a stay with us so relaxing is our slopeside location next to some of the best skiing in the world. We strive to make our service equally exceptional and appreciate your emphasizing our strengths. The Rustler Powder House is a key part of that equation and like you, we appreciate their skilled staff. Looking forward to having you return for what we hope will be a banner ski year. Kind regards, Sheridan Davis

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Reviewed February 28, 2016 via mobile

This is a very laid back lodge. It is a great ski out lodge with fantastic views. The spa is solid and we had a great time in the heated pool.

The food in the restaurant is excellent and the staff is attentive.
Amazing breakfasts and dinner included.

This is a great place!

Stayed: February 2016, traveled with friends
1  Thank 944JamesM944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 12, 2016

James, thank you for your kind words. We're glad you found our lodge laid-back, as we hope our guests may fully relax during their stays with us. You've summed up what we hope to provide at the Rustler perfectly, and we look forward to your return this coming season. Thank you again. With kind regards, Sheridan Davis

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