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H2352SQ

Fantastic Family Experience

5.0 of 5 bubblesReviewed Feb 21, 2016
My wife and I surprised our kids with a week long ski trip to Alta, UT. We stayed at the Rustler Lodge and can't imagine a more perfect stay. The Rustler staff were incredibly helpful, attentive and personable. We drove our rental car into the covered garage, handed the keys to a staff member and our bags were waiting in the room when we opened the door.

We had our rental equipment sized and ready to go in no time and were able to get a few runs in the first day. Having the ski shop inside the Lodge may renting quick and easy -especially for our 5 & 9 year olds.

We had 2 adjoining rooms. Our room had a king bed and the kids' room had 2 queens with pull-out couch. The rooms were spacious, comfortable and clean. Large bathrooms with extra sinks were much appreciated. Tons of hooks to hang ski gear and jackets. We all slept like rocks.

Food: We ate breakfast and dinner at the Rustler every day during our visit. The food was amazing. We did not here a single complaint from any of the kids. We fueled up each morning at the breakfast buffet and tried everything on the menu each night. The dinner specials were delicious and the waitstaff were exceptional. The Rustler offered a kids dinner on the weekend where our kids ate as a group with other kids followed by crafts and a movie. My wife and I enjoyed a nice dinner (without kids)!

The outdoor heated pool and jacuzzi were such a great way to end our day. I was nice to relax and soothe our sore muscles after a long day skiing.

We can't wait to go back to the Rustler. Thank you for an amazing vacation.
Date of stay: January 2016
Trip type: Traveled with family
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this review
Responded Oct 3, 2016
Our goal is to create a seamless vacation for all of our guests, kids and adults. That you cannot imagine a more perfect stay is the highest compliment for all of us, and we look forward to your swift return in this our 70th anniversary year. Thank you for your amazing review. Kind regards, Sheridan Davis
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviewed February 17, 2016

    My husband and I have come here for years. It is a ski in- ski out lodge on the best slopes anywhere. Almost always have great snow. The price of the room includes an anything you want for breakfast and a fabulous 4 course dinner every night with many chioices. The staff is great. Tom, the owner, is always around and dinner at the Wasatch table with Sherman and other guests is a great way to meet other guests. Free drinks and horses d'our vessel every night. If you want to ski, not shop, thus is the only place to be. It is a short drive from the airport so you can skip on your travel days...impossible anywhere in Colorado.

    Room tip: It seems that all rooms have mountain views.
    Date of stay: February 2016
    • Trip type: Traveled as a couple
      • Location
      • Rooms
      • Service
    1  Thank LisaGutts
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded March 1, 2016

    Dear Lisa:
    Thank you for your gracious review and kind compliments. It is an honor to host you and your husband here at the Rustler, and your wonderful company is always welcome at the Wasatch table. We agree Alta is THE place to ski, and hope to have room for you and your tall drink of water for many years to come. Our access door to door from the airport to the Rustler is without compare but we'll keep that our secret! Warm regards and hopes to see you in the near future, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed February 13, 2016 via mobile

    The Rustler Lodge remains the top shelf, exceptionally managed operation that we have cherished over the last 30+ years.
    Year in and year out their ability to deliver an extraordinary lodging, dining and skiing experience remains superb. We invade them with a large group that surely poses serious challenges to them, but they flawlessly execute our visit with a remarkably consistent first class approach.
    The only thing lacking is the Rustler's failure to arrange it so that the Patriots are playing in the Super Bowl game during our visit every year, instead of the other rather uninteresting teams...but I know they're working on that for us.

    Date of stay: February 2016
    Trip type: Traveled with friends
    1  Thank WeaselRedLeader
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Manager at Alta's Rustler Lodge, responded to this reviewResponded February 24, 2016

    We enjoy the camaraderie that accompanies your Snow Weasel group and thank you for the “exceptional” review. Indeed, we would love to arrange the most interesting Super Bowl possible for you, however, we are better prepared to help you enjoy Alta's Supreme Bowl. Looking forward to seeing you all again next year! - Rebecca Johnson

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed February 11, 2016

    We visited the Rustler with a group of friends from throughout the US for 3 days of great skiing at Alta. The place is perfect...a bit retro, a bit rustic, great food, friendly staff. We'll definitely be back.

    Date of stay: February 2016
    Trip type: Traveled as a couple
    1  Thank lizziebsv
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 29, 2016

    We anticipate your swift return and thank you for your wonderful review. Looking forward to an exceptional season and your presence again at the Rustler. Kind regards, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed February 6, 2016 via mobile

    This place is staffed with some of the most attentive people you'll find anywhere

    Both breakfast and dinner included your stay and the food is abundant and very well-prepared

    Everybody is very friendly and overall it makes the skiing experience that much better

    You can't beat the location Essentially ski in ski out hotel with all you can eat excellent food

    Date of stay: January 2016
    Trip type: Traveled with friends
    1  Thank 2georgen
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 8, 2016

    Thank you for your kind review of the staff, location and food at the Rustler Lodge. We're delighted you enjoyed your stay and thank you for sharing your compliments. Looking forward to your swift return. Think snow! Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed January 17, 2016 via mobile

    The experience at the Rustler begins long before arrival. After reserving on line, you are promptly contacted by e-mail to confirm all the details. Shortly before your arrival date they contact you again to orient you to the lodge and help plan your stay. We called the spa before arrival to schedule treatments from a wonderful menu of services and they were very helpful. They also help you arrange transportation if you wish and we used the highly recommended Alta Shuttle.

    On arrival at the Rustler you are greeted warmly as if you are returning to a friend's home. Jackie and Rebecca greeted us and checked us in. They gave us a helpful overview and answered all our questions. Robert, the bellman, handled our luggage and showed us to our room. He then gave us a tour of the lodge which was very useful. We then enjoyed a drink at the Eagle's Nest bar with a very nice wine/beer list and a full bar. John, Kim, and Zac gave great friendly service all week. The roaring wood fire helped give great atmosphere not to mention the fantastic view. In the early evening there would be complimentary hors d'oeuvres in the bar.

    The meals at the restaurant were all top notch and the service was attentive every night. Renee, George, Amber, and Steve were standouts. Chelsea and Madeline always presented a friendly greeting and took us to our table.

    The room was spacious and comfortable with fabulous mountain views. The ski in ski out experience we had was the best ever with a convenient large locker a few feet from the slopes and a chair lift to return you to your comfy digs at the end of a great day skiing. The full service ski shop on site is a huge plus.

    Another bonus is the spa on site which is located next to the pool area. There is an outdoor heated pool and jacuzzi or an indoor jacuzzi if you prefer along with sauna and steam room. Shower and changing facilities with abundant towels are right there at your fingertips.

    Overall our experience at Alta's Rustler Lodge helped make this a relaxing epic ski vacation. We are already planning our return!

    Date of stay: January 2016
    Trip type: Traveled with family
    2  Thank JJD-67
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 8, 2016

    Thank you for your compliments and for remembering many of our talented and dedicated staff members by name in your glowing review. We could not ask for higher praise. Thank you for taking the time to share your experience at the Rustler. With kind regards and hoping to see you again in the near future, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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