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lizziebsv
Sun Valley-Ketchum, Idaho

Couldn't be better

5.0 of 5 bubblesReviewed Feb 11, 2016
We visited the Rustler with a group of friends from throughout the US for 3 days of great skiing at Alta. The place is perfect...a bit retro, a bit rustic, great food, friendly staff. We'll definitely be back.
Date of stay: February 2016
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this review
Responded Sep 29, 2016
We anticipate your swift return and thank you for your wonderful review. Looking forward to an exceptional season and your presence again at the Rustler. Kind regards, Sheridan Davis
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (406)
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    224 - 229 of 406 reviews
    Reviewed February 6, 2016 via mobile

    This place is staffed with some of the most attentive people you'll find anywhere

    Both breakfast and dinner included your stay and the food is abundant and very well-prepared

    Everybody is very friendly and overall it makes the skiing experience that much better

    You can't beat the location Essentially ski in ski out hotel with all you can eat excellent food

    Date of stay: January 2016
    Trip type: Traveled with friends
    1  Thank 2georgen
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 8, 2016

    Thank you for your kind review of the staff, location and food at the Rustler Lodge. We're delighted you enjoyed your stay and thank you for sharing your compliments. Looking forward to your swift return. Think snow! Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed January 17, 2016 via mobile

    The experience at the Rustler begins long before arrival. After reserving on line, you are promptly contacted by e-mail to confirm all the details. Shortly before your arrival date they contact you again to orient you to the lodge and help plan your stay. We called the spa before arrival to schedule treatments from a wonderful menu of services and they were very helpful. They also help you arrange transportation if you wish and we used the highly recommended Alta Shuttle.

    On arrival at the Rustler you are greeted warmly as if you are returning to a friend's home. Jackie and Rebecca greeted us and checked us in. They gave us a helpful overview and answered all our questions. Robert, the bellman, handled our luggage and showed us to our room. He then gave us a tour of the lodge which was very useful. We then enjoyed a drink at the Eagle's Nest bar with a very nice wine/beer list and a full bar. John, Kim, and Zac gave great friendly service all week. The roaring wood fire helped give great atmosphere not to mention the fantastic view. In the early evening there would be complimentary hors d'oeuvres in the bar.

    The meals at the restaurant were all top notch and the service was attentive every night. Renee, George, Amber, and Steve were standouts. Chelsea and Madeline always presented a friendly greeting and took us to our table.

    The room was spacious and comfortable with fabulous mountain views. The ski in ski out experience we had was the best ever with a convenient large locker a few feet from the slopes and a chair lift to return you to your comfy digs at the end of a great day skiing. The full service ski shop on site is a huge plus.

    Another bonus is the spa on site which is located next to the pool area. There is an outdoor heated pool and jacuzzi or an indoor jacuzzi if you prefer along with sauna and steam room. Shower and changing facilities with abundant towels are right there at your fingertips.

    Overall our experience at Alta's Rustler Lodge helped make this a relaxing epic ski vacation. We are already planning our return!

    Date of stay: January 2016
    Trip type: Traveled with family
    2  Thank JJD-67
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded February 8, 2016

    Thank you for your compliments and for remembering many of our talented and dedicated staff members by name in your glowing review. We could not ask for higher praise. Thank you for taking the time to share your experience at the Rustler. With kind regards and hoping to see you again in the near future, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed January 16, 2016

    7 high maintenance spoiled rotten old guys committed to fantastic skiing meet at the Rustler almost every year and we all agree that the accommodations, the unbelievably attentive, professional staff and the fabulous food make this lodge worthy of the best reviews imaginable. Book it. You won't be sorry.

    Date of stay: January 2016
    • Trip type: Traveled with friends
      • Value
      • Cleanliness
      • Service
    Thank David L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded September 29, 2016

    Gentlemen, may your visits to the Rustler never end. Your praise is generous and we appreciate it. Looking forward to celebrating our 70th anniversary with you this year. Thinking of your return and with hopes for deep powder snow, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed January 16, 2016

    The 'grooming' at the Rustler is like perfect powder on a corduroy base. It's flawless. The food isn't 'ski area great' it's truly GREAT. Full stop. The facilities are perfectly attuned to the clientele and of course the location is beyond compare. But you could have all this and still not put it together right. What cements the experience here is the people, from bottom to top, everyone is friendly, eager to engage and to help you enjoy your vacation. If you could you'd take them all home with you. But I'd rather they stay in Alta because I'm going back as soon as I can.

    Date of stay: January 2016
    • Trip type: Traveled with friends
      • Sleep Quality
      • Cleanliness
      • Service
    Thank danielw659
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded October 3, 2016

    Home is where the heart is, and we're delighted to have yours here with us at Alta's Rustler Lodge. Your compliments on our care and gourmet meals are wonderful--thank you. We believe we have "the canyon's best" guests and your praise proves it. We sincerely hope to see you as soon as you can return. May our 70th season be a banner snow year! With kind regards, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed January 14, 2016

    I have stayed at a couple of locations at Alta. I love Alta! Best snow and skiing EVER!
    We stayed at the Rustler this past trip and we LOVED it! Food is amazing, bar area comfy and beautiful with great views, staff extremely friendly, and rooms were clean and comfortable. I am already planning my next trip.

    Date of stay: January 2016
    • Trip type: Traveled with family
      • Sleep Quality
      • Rooms
      • Service
    Thank Maria R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    RustlerLodge, Guest Relations Manager at Alta's Rustler Lodge, responded to this reviewResponded October 3, 2016

    What a pleasure to host you and receive such gracious praise. We look forward to your next trip staying with up, the follow-up visit of what we hope will be many to come. As I write you snow is falling heavily here, and we encourage your swift return! With kind regards and many thanks, Sheridan Davis

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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