I have stayed at a couple of locations at Alta. I love Alta! Best snow and skiing EVER!
We stayed at the Rustler this past trip and we LOVED it! Food is amazing, bar area comfy and beautiful with great views, staff extremely friendly, and rooms were clean and comfortable. I am already planning my next trip.More
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The Rustler Lodge is a quant, cozy, upscale facility.
Awesome service, accomidations and location.
Management, front desk, banquet service staff and John at the bar were all exceptional.
They take great care of our group of 12 each year.
The food is gourmet.
The outdoor heated pool, Jacuzzi, steam room, sauna and spa is an after ski highlight.
The management and staff will go out of their way to accommodate the needs of the guest including after hours meals for late arrivals, accommodations for skiing the day you check out and help arranging ground transportation.
The Rustler offers après ski specials each day.
House cleaning was also exceptional. They check with the quest each night to make sure you are ok and to deliver you a mint.
The layout of the facility is especially user friendly.
The ski shop is well staffed and supplied. Great tuning and rental service.
The quest are even special, many returning year after year.
Our guests, with the high praise you offer in this review, convince us that they are "the canyon's best" and help sustain our unique Rustler Lodge culture. Thank you for your comprehensive and complimentary review, and for specifically mentioning our wonderful John Frawley--a legend! As I write, snow is falling heavily here in Alta. We look forward to your group's repeated return as soon as possible to enjoy it. Thank you and think snow, Sheridan Davis
We have been coming to Utah every year for over 20 years with a large group of guys (10-14). We have tried most of the ski resorts and many different places to stay and nothing compares to the Alta mountain for great skiing and The Rustler for first class accommodations. You absolutely can not beat The Rustler for convenience, true ski-in ski-out with a private lift to get you back to the lodge. The staff is friendly and very customer oriented. The rooms are not overly fancy but very nice with comfortable beds and very clean. The breakfast is one of the best anywhere and the dinners were also delicious with many choices available and large portions for those that are hungry. The ski shop in the Lodge is top notch and the Spa with warm pool, Jacuzzi and steam room are a must after a full day of skiing.
Thank you for choosing to host your group skiing trip tradition at the Rustler. We're honored. Your praise could not be more deeply appreciated. Looking forward to seeing your group again for what we hope will be a banner year for our 70th anniversary. Our best to you and think snow, Sheridan Davis
I stayed at all of the lodges at Alta and like the Rustler the best. They are very accommodating with our large group of 18-24 guys. The food is great. The rooms are fine. The pre-dinner snacks and bar work out well. The outdoor hot tub and pool are the best. The whole staff is friendly and helpful. It's definitely more expensive than the other lodges but worth it.
Your group is wonderful. Thank you for the accolades. Looking forward to the honor of hosting you again for what we hope will be a banner snow year to celebrate our 70th anniversary. With kind regards, Sheridan Davis
I just got back from an amazing stay at Alta, and booking at Rustler's Lodge was just as important to the experience as the snow. Not only does it manage to pull off a cozy feel, but the service is top-notch, both from the hotel (concierge, housekeeping) and the restaurant waitstaff. I was particularly impressed by the quality (and quantity!) of the meals provided, much better than I've ever experienced from an on-mountain establishment. I've tried to travel around and sample different mountains over the years instead of sticking to just one, but I think I may have to go back to Alta sooner rather than later thanks to my experience at Rustler's Lodge.
We hope that you will return sooner rather than later, and appreciate your glowing review. As I write, snow is falling heavily here in Alta. Those of us that love snow appreciate your high praise when ranking your Rustler stay as equivalent in importance to snow quality. Abundant, delicious food is our hallmark and we're glad you relished your meals. Looking forward to a banner season for our 70th anniversary, and hope you may join us to celebrate. Kind regards, Sheridan Davis
If you are looking for a very comfortable and convenient place to spend a few days or a week skiing, this place has it all. Very nice rooms -- not luxurious as you'd expect at a Four Seasons or Rosewood, but very nicely thought out with lots of nice touches: plenty of storage, comfortable bed, spacious, and they even provide a humidifier to help with the dry air at altitude. Service is extraordinary; the staff is extremely accommodating and will go above and beyond to handle just about any request you might make. The location is perfect for skiing, with a chairlift taking you back to the door at the end of the day, and the ski shop in the lodge is very well equipped, not basic as you might expect in a satellite branch. The people who work at the Rustler love Alta, and love being there, and it shows in the service and their enthusiasm.
The only caveat I would offer, and it is minor, is that at peak periods (during holiday week) they are stretched pretty thin handling a full house of guests. Service in the restaurant can be slow at times, and it can get difficult to make dinner reservations so you get the times you want. Most nights, though, the service and the food was very good; this is really a very minor nit in an otherwise extraordinary experience.
Overall the Rustler is one of my favorite places for a ski trip anywhere, and I've stayed at great places in most of the major Western ski resorts in the US, and resorts in Europe.
Thank you for choosing to stay with us at the Rustler. Our management and staff do love Alta, our lodge, and our guests. We're living the dream, and want to help our guests do the same while staying at what we hope will be their home away from home here at the Rustler.
Thank you for your critique regarding our service levels during high holiday season. We aspire to be "the Canyon's Best" at all times, and will look at how we may exceed our guest's expectations during maximum capacity. I apologize for any challenges in this regard. Your feedback is invaluable and we thank you for it.
This season marks our 70th anniversary. We welcome the opportunity to host you again for what we hope will be a year of abundant snowfall, celebrations and lodging here at the Rustler. With warm regards, Sheridan Davis
