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Reviewed April 1, 2015

By no means do I want people to think that Rustler's lodge is a bad hotel; that's really not the case. BUT, it is absolutely not worth the fantastic amount of money that they get away with charging for their rooms. They charge around $700/night for a single room, or in my case $220/night for a shared dorm with three beds. This is absolute highway robbery. For $700/night/room or even $200 they had better have beautiful gleaming fixtures, new carpeting, clean washrooms, and immaculate spa facilities. What I found was a tiny single bed, paper thin walls where I was often kept awake late into the night, an absurdly small washroom with a bin with ear plugs (clearly they know there is a problem with sound transmission) and old fixtures. The carpets need to be completely re-done and the place needs to be renovated to bring it into the 21st century. No TV in my room, no TVs in main area, and the mens changeroom smelt like mould.

Again, I don't think it deserves a bad rating as its a beautiful hotel with great service, good (not great) food and average rooms; just when you charge $700/night it should look like a four seasons, not a holiday inn.

nb: other great features are location to slopes (quick ski over), chair lift built just for the lodge to bring you back up, and spectacular outdoor pool and hot tub where you can look at the hills. Again, not to be understated is the stellar service and beautiful bar.

Room Tip: ask for new recently renovated rooms, apparently they are better
  • Stayed: March 2015, traveled solo
    • Value
    • Sleep Quality
    • Service
1  Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2015 via mobile

Alta is world class skiing at reasonable prices. Rustler's is the toniest Alta resort. The rooms however are ordinary and dated but with incredible views. The location is perfect though the service is uneven. The pool and hot tub are in a majestic setting. Rustler guests are quite moneyed and quite friendly. Many grandparents treating their grandkids. If you love bargains though pass this pricey venue.

Stayed: March 2015
2  Thank Chuck N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2015

The Rustler is by far the nicest of the lodges at Alta. the service, food, accommodations and amenities are wonderful. This is an excellent place for a romantic getaway or family trip. The skiing is the best in Utsh.

Stayed: February 2015, traveled as a couple
Thank Keknudsen11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2015

Stayed in Rustler March 2015.

Very convenient location where you can ski right onto the lifts. The hotel also has a lift that takes you right to the ski room at the end of the day. Perfect for those looking for a ski-in, ski-out option. There is a shuttle right from the airport at Salt Lake City.

Hotel is family-run, interior is a bit old, but with plenty of charm and character. Lovely views from the dining room, bar and lounge, and there is a free coffee/tea counter that you can help yourselves to all day. The hotel also puts on a complimentary tea in the afternoon when you return from skiing, which is quite a nice touch.

Plenty of healthy options at every meal, and they are more than happy to do healthy alternatives. Staff are enthusiastic, helpful and friendly.

Spa available, pool and hot tub overlooks stunning views of the mountain. Ski shop right in the hotel where you can rent your skis, and also do good boot-fitting.

Very good stay, highly recommended. Would return.

  • Stayed: March 2015, traveled as a couple
    • Value
    • Rooms
    • Service
Thank stylesetter17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2015

We went back for more in February (and last year too, though I didn't review it then) and nothing has changed--which is great news. We again were at our breakfast table before they were officially open and my husband had multiple extra courses at every dinner. We love the addition last year of the outdoor hot tub though it could definitely be bigger. Best news for me? They changed the fragrance of their toiletries to grapefruit from orange---so much better. This is not a cheap place to stay, but they make us feel special--like family (in a good way!) every time we go. Service, food and rooms are excellent. This continues to be our go to resort for Utah skiing!

  • Stayed: February 2015, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank JAMBrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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