First I had an issue with checking in, my parents (who were not with me but were paying) had to fax over their credit card information and drivers license which was a pain. Who still faxes things when there is email? Next they did not have service enough to bring me toothpaste but rather they made me go to the front desk and get it. When I asked them for a trash bag they told me they would bring it up. 30 minutes later I walked down and got it myself because they didn't bring it up. Their iron ripped a brand new dress shirt and when I asked for a new iron, it once again took me walking down two times, once to request it and when they didn't bring it up once again to remind them. Overall a very poor hotel with poor service. I would not stay here ever again.
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- Also Known As:
- Rodeway Inn University / Downtown Hotel Austin