I originally reserved one night through Priceline. After checking-in, I was offered an additional night by Mark at the front desk. He couldn't offer the Priceline rate but a good rate just the same. He didn't fail to notice that I was with my parents, one legally blind and one with two herniated discs. He gave me an upgrade to a junior suite. He knew my mother was in Austin for a cardiac procedure. The following evening, he was kind and thoughtful enough to approach me and ask me about my mother. I stayed a total of three nights at the Austin Renaissance. Although I was at the hospital most of the time, all its staff members were incredible each time I saw them. A door was always opened for my father (he has the herniated discs), a friendly greeting always awaited us and when we checked out, the valet who helped us said, "Prayers for your wife and mother."
I absolutely love this hotel. It's beautiful, clean and has bedding I
plan to buy. But what puts the Austin Renaissance over the top is the staff! I will always return to this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Expedia, Hotwire, Otel, Travelocity, Priceline, Odigeo and Jetsetter so you can book your Renaissance Austin Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Austin Renaissance