We stayed at the Radisson so we would be in a good location to watch the bats and walk around downtown. The Hotel has a TGIF that looks out over the congress st bridge. It has great service. It also has a starbucks in the lobby. You can walk out the back of the hotel and stroll or jog along the river it's very pretty. The problems were the front desk staff is a little Rude in my opinion. Anytime we asked for directions, they looked at us like we were idiots. I asked several questions about the bats, where's the best place to see them, when, ect. the lady was rude and afterwards I was angry that she didn't tell us how late they had been coming out. we waited until 945 no bats. Other guests also said they never saw the bats. We also had to cal 2X to have our internet turned on in our room (which we pre-paid $10 a night) and finally after they cut us off the morning we were checking out I just gave up. It was so inconvenient since I needed to look up times on our last lunch/brunch destination and tour of the capitol.The Hotel was nice but the front desk staff needs a customer service lesson. The Valet were very nice they called cabs for us and seemed pleasant . The location was good.
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- Also Known As:
- Radisson Hotel And Suites Austin Downtown
- Radisson Hotel Austin Town Lake
- Radisson Austin
- Austin Radisson