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“Wouldn't go back”

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Radisson Hotel & Suites Austin Downtown
Ranked #43 of 203 Hotels in Austin
Certificate of Excellence
Reviewed December 27, 2006

We had such a negative experience at the Radission Austin that by the end of the weekend we started to ignore further problems.

Advertisements for this hotel promise a "Sleep Number" bed and a view of the lake or the city. After checking in we learned that the Sleep Number beds are only available on a limited number of floors (less than half) in the hotel. Because the hotel was full with weekend events, no switch would be possible. Additionally, our room looked out on a dirty rooftop with a piecemeal view of the lake - between parked cars in the adjacent parking structure. So we kept the drapes pulled for most of the weekend.

Despite leaving the room for several hours during the day on Saturday, our room was never cleaned during our stay - so Sunday morning we were still looking at wine glasses from Friday night.

The front desk promised to bring some amenities right away that we'd forgotten and called about - 45 minutes later, we had to come up with another solution or risk missing the event we were in town for.

Overall, for the price that we paid and the service we expected from a hotel chain of the class that the Radisson likes to advertise, we were severely disappointed and would reconsider booking at another hotel chain in other cities, much less in Austin again. It might have a good location, but so do several other hotels.

  • Stayed: November 2006, traveled on business
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2  Thank GoBlue_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,083 - 2,089 of 2,166 reviews

Reviewed December 18, 2006

Excellent location. Pool on the small side but adequate. Parking handy but costly. Overall -- good value

  • Stayed: April 2006, traveled as a couple
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1  Thank jonboyjacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2006

I stayed here for 4 nights while attending the Austin Film Festival. And I can't really complain about anything.

The rooms were spacious, clean, and I had a really comfortable king size bed. In the downstairs lobby there was a Starbucks, as well as a TGIF, which you could get through room service if you so wanted. The lobby also had two free internet terminals, although these were usually busy.

Directly outside the hotel was a bus stop, so you could jump on the free 'Dillo shuttle bus. The only drawback to the hotel was that they had no food vending machines, which can be a problem when you want a snack in downtown Austin after 9pm and the two covenience stores are closed.

Otherwise, it was a very pleasant stay. If you have a bit more cash to throw around, I would maybe suggest the Driskill Hotel. The bar alone in that place is worth it. But I highly recommend the Radisson.

  • Stayed: October 2006, traveled solo
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8  Thank Bobby_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2006

  • Stayed: September 2006, traveled as a couple
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6  Thank SimonRufus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2006

  • Stayed: September 2006, traveled on business
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6  Thank katgonmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2006

  • Stayed: July 2006, traveled on business
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5  Thank spinmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2006

  • Stayed: July 2006
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8  Thank Sunraindancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel & Suites Austin Downtown

Address: 111 E Cesar Chavez St, Austin, TX 78701-4001
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Austin
#43 Family Hotel in Austin
Price Range: $207 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel & Suites Austin Downtown 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Radisson Hotel And Suites Austin Downtown
Radisson Hotel Austin Town Lake
Radisson Austin
Austin Radisson

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