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“Great rooms and location”

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Omni Austin Hotel Downtown
Ranked #37 of 199 Hotels in Austin
Certificate of Excellence
Melbourne
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great rooms and location”
Reviewed November 26, 2013 via mobile

My cousin got this room in price line so we only paid $103 which made it good value. By signing up free for the Omni hotel club you get free wifi access and a "beverage delivery" in the morning. We didnt get our drink delivery and told front desk on check out they gace us a card to get free drinks at the hotel Starbucks. Parking is not included in price and is extra $20 but is right underneath, which was great in this cold weather. Bed was comfy. Eye shade and ear plugs in bed side drawer are a nice tough.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melbcowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,567 reviews from our community

Traveler rating
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    724
    300
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    104
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359
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1,029
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (319)
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English first
Austin, United States
1 review
Reviewed November 25, 2013

The hotel itself is very comfortable and quiet. Be aware though that there is a $20 daily charge for self parking in addition to your hotel rate. It is close enough to walk to 6th street and the convention center, but the walk back is all uphill.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Amadeo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 25, 2013

I was a little nervous about staying at the Omni Austin Downtown simply because of the reviews not all being positive. We decided to go anyway and make up our own minds and I am SO glad! The valets (Shaw and Ryan - AWESOME!) took care of us right away. We checked in early and our room was ready and it was the perfect room (thanks Melissa - PHENOMENAL!). It was on the 13th floor facing 6th Street. It was great to watch all the people and activities from our room. They sent up a delicious surprise of chocolate goodies. I had welcome notes from the staff to make us feel at home. We went downstairs to the lounge/bar and enjoyed the great ambiance (Sam the bartender is THE ABSOLUTE BEST!). We also enjoyed the breakfast / happy hour at the concierge level - thanks to Duston and Jonathan! I'm not sure why folks gave bad reviews, but we had one of the best mini vacations EVER and I would highly recommend it to anyone! We are going back next month to enjoy it again!

Room Tip: choose a room on the 6th Street side - the noise wasn't bad at all.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WonderWoman210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, November 26, 2013
We are so pleased to hear your experience at our hotel was exceptional. Thank you for the acknowledgement of staff members that provided you with noteworthy customer service. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allen, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 24, 2013

The Omni Downtown Austin is a fantastic upscale Hotel in a fantastic location. Easy walking distance to all the Downtown fun, A few blocks from 6th Street,close to the capitol and Congress Street. The staff is fantastic and ready to serve. Very friendly. I will stay here again and again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, United States
Level Contributor
7 reviews
3 hotel reviews
Reviewed November 21, 2013

Convenient location walk to everything. On going construction made the room noisy. Overall average hotel. If you need value and a good location this is a good choice. I would not pay for extra packages or services as this hotel is a bit dated when compared to other downtown locations.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Victoria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, November 25, 2013
We appreciate your feedback from your recent visit. We're very sorry you were disturbed by the intermittant construction noise during your stay. We are currently in the process of renovating all of our meeting space and we look forward to presenting our new product within the next 2 months. We hope you will consider returning in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 18, 2013

A couple of co-workers and myself stayed at the Omni for a 2 day workshop. The location of the hotel was great with it being downtown, near a lot of other shops and restaurants. I love the accomodations they offered, such as the morning beverage delivery, the free ironing, etc. The front desk was very helpful even in providing lunch and dinner options. Having opinions of the folk that are from the area really helps when one is visiting a city.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Terrell L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Level Contributor
231 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed November 16, 2013 via mobile

Very nice hotel just blocks from vibrant Sixth street in downtown Austin. Rooms spacious and clean; rooftop pool is tiny but view from there is spectac. Good exercise facility on the ground floor. Restaurant in the lobby a bit pricey but good (alternatives abound for breakfast - plenty of coffee shops/bakeries nearby). There is a Starbucks kiosk in the lobby as well. Pro-tip: be sure to sign up for Omni's "Select Guest" program online (free!) before your stay - immediate benefits include free coffee or tea each morning and wireless internet in your room. Staff are friendly and very helpful - overall a fantastic experience!

Stayed November 2013
Helpful?
Thank brocdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Austin Hotel Downtown

Property: Omni Austin Hotel Downtown
Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin
Austin Omni

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