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“Omni- Best of Downtown Austin”

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Omni Austin Hotel Downtown
Ranked #40 of 204 Hotels in Austin
Certificate of Excellence
Reviewed November 4, 2013

This is a spectacular hotel to stay at. All downtown attractions are within walking distance. It is perfect for business or for a romantic getaway. The restaurant is perfect for breakfast as well as the lobby bar is perfect for happy hour. The staff is friendly. Self-parking is very easy and accessible and sage. I highly recommend this hotel

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Miguel F M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,152 - 2,158 of 2,979 reviews

Reviewed November 4, 2013

Great location to explore Austin and 6th street. WAlking distance to the state capitol. Breathtaking view from elevator. Friendly staff. Very helpful concierge. Service in the bedroom twice a day. Fresh towels.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

I had read several reviews that commented on problems with "the club" and noise so when I booked I asked to be far away. It was clear from the reaction of the staff that they had no idea what I was talking about. We were there this weekend with the kids (11, 8, 7) and now I understand. We had a suite on the 17th floor, 1720. It faced east and had an excellent view of 6th Street. It also had all the noise from the clubs and bars that came with it. We could hear what the DJ was saying, the crowd's reaction etc. It was bad.

I would rate this hotel as average, setting the noise issue aside. The positives were a very friendly staff, a central location and a rooftop pool that the kids liked. The negatives were the decor (personal taste issue as it appears to be new-ish), the number of requests it took to get anything or get things right. Examples: we needed the sofa bed made called down, 25 minutes later called again and it was done, called for the car from the valet, 25 minutes later no car, went to get it then. Checked bags (3) got two back had to go to the luggage room to find the other. None of this is tragic in any way and we weren't upset (they knocked a day off the valet charges for the wait) but it was a theme as far as the level of execution goes. I would try another hotel based on these issues alone but the noise problem makes it a certainty that we will not be back.

Room Tip: If you do stay here make sure you are not on the eastern side of the building, the San Jacinto Stree...
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  • Stayed: November 2013, traveled with family
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Thank Nrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded November 13, 2013

We appreciate you taking time to post positive and constructive feedback from your recent stay. Please accept our apologies for the unacceptable lack of promptness in service from several departments. Please know your experience did not reflect our customary standards and we do hope you will consider returning in the future. We thank you for your frank comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

This is a great Hotel. It was the first time I stayed at any Omni and it was nice. The staff was super friendly and the Gym was top notched. The drinks at the bar are a little expensive. If you have to stay in downtown Austin you should stay here.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Laderick L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

This was my first time in Austin, TX and this was a great hotel. In for a conference and expo and this hotel had rooms and offices which was interesting. The downtown was close and had a variety of restaurants.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Great_Lakes_Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

Great stay at the Omni in Austin last weekend. It was a busy weekend in Austin (football, ya know) and they were extremely busy, but the service was unparalleled. Friendly and speedy, Starbucks in the lobby and the rooms were comfortable. Slept very well, it was nice and quiet. Room service was lightning fast.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Paige P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

Good location in central Down Town Austin. Close to UT and the Capital and Town Lake. I feel it was expensive for a one night stay..but there was a Football game at UT. The Omni is a very nice, safe hotel.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank jclowery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
Price Range: $189 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin
Austin Omni

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