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“Great rooms, variable breakfast”

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Omni Austin Hotel Downtown
Ranked #38 of 200 Hotels in Austin
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great rooms, variable breakfast”
4 of 5 bubbles Reviewed August 6, 2013

Stayed here for a work trip to Austin, which as they say is a 'weird' part of Texas (but in a good way). The service from the team and the room was great, but even though I had the same breakfast everyday (3 days so far, 1 to go) the prices have been different everyday, even though I had exactly the same thing. I'm convinced the waiting staff heard my accent and are simply taking the mickey, but watch them carefully. On the first day it was $21 (which I thought was high but hey, hotel breakfasts are generally high and generally rubbish). The food was good so I thought nothing of it. Then the second day was $11, and today it was $17. Seriously? Great location though (1 block from 5th Street). I would definitely recommend, however watch the serving staff - enthusiastic but maybe dodgy.

Room Tip: Go above the 8th floor.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, August 8, 2013
Thank you for taking the time to post your feedback. We're pleased to hear you enjoyed your accommodations. In regards to your breakfast pricing, unfortunately, without detailed guest information we're unable to take a look at any inconsistencies in pricing on your account. We do offer The Art of Breakfast which is $17, Continental Breakfast for $11 and Sunday Brunch for $21 (plus tax). We hope you will return again in the future as we do value your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
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  • Danish first
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English first
McKinney, United States
1 review
4 of 5 bubbles Reviewed August 6, 2013

The Omni is in a very nice building. Staff is friendly and accommodating. I would stay here again. I stayed on the 14th floor and received a daily hot breakfast and free drinks and finger foods at happy hour. Hotel is clean and the beds are comfortable.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Felice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, United States
1 review
5 of 5 bubbles Reviewed August 6, 2013

Recent stay at Austin Omni was wonderful. Great rate, very attentive staff and the rooms were clean and comfortable. Great location, within walking distance of nice restaurants. The automated check-in was also very helpful.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 5, 2013

The hotel was very nice. Rooms were large and comfortable. The hotel prides itself on providing an upscale experience with impeccable service. Although it's very close to 6th street, the hotel is very good at making sure everyone gets a quiet night's sleep. I think that's great because you can stay here and still have a good time, but you know that they want all of their guests to have a good experience whether traveling for business or coming for fun.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, August 6, 2013
Thank you for taking time to post your review. We appreciate your feedback as every point you mentioned is indeed our focus. We're pleased you enjoyed your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 5, 2013

I stayed at the Omni Austin Hotel while on business & had very long days. Checked in and went right to the convention which was also at the Omni. Was very happy that when I returned to the room the bed was extremely comfortable. I will stay at the Omni Austin again if given the opportunity.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Tracey Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tucson, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 3, 2013

Great location and great staff. Would not stay anywhere else ! I stongly recommend the club floor _ good brakfeast and happy hour food and drinks. Staff is very helpful in arranging just about anything.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 1, 2013

Absolutely the best hotel experience we've ever had. The hotel staff was incredibly friendly and went well out of their way to make sure we had the best possible visit. We'll definitely be visiting again!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review, August 2, 2013
Thank you for taking the time to post such an exceptional review of your experience while staying at our hotel. We appreciate your patronage and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Austin Hotel Downtown

Property: Omni Austin Hotel Downtown
Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin
Austin Omni

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