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“Beautiful hotel, perfect location, extremely busy!”

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Omni Austin Hotel Downtown
Ranked #39 of 202 Hotels in Austin
Certificate of Excellence
Reviewed January 26, 2013

Husband and I stayed here for my birthday. From the moment we walked in, the lobby is bright, staff is very friendly and accomodating. Huge lobby is airy, open and bustling with all kinds. Once checked in we were given a security card to access the elevators, however when in lobby a homeless man asked my husband for food and money. Room was a bit small, but had a balcony to overlook downtown. Bed was perfect with nice linens. Pool was not heated but area was clean and comfortable. From check in, to bartender to General Manager, they are running a first class operation and seem genuine in their quest for guest satisfaction. We will stay here again.

Room Tip: We were on the fifteenth floor. Noise was not an issue.
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  • Stayed: January 2013, traveled as a couple
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Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 29, 2013

Thank you for taking the time to post your encouraging comments from your recent stay. We appreciate your feedback and kind remarks for our staff members and facilities. Our apologies for being approached by a trespasser as this is not customary. We hope you will return in the near future to celebrate another special occasion.

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2,368 - 2,374 of 2,932 reviews

Reviewed January 24, 2013

Stayed at the Omni while in Austin for a conference. Thoroughly enjoyed my stay here. It was walking distance from 6th St. and close to great dining. The room was large and clean. I will definitely try to stay here the next time I'm in Austin.

  • Stayed: September 2012, traveled on business
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Thank markb0023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 25, 2013

Thank you for taking the time to post your comments. We look forward to your next stay.

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Reviewed January 24, 2013

I was there on business but I could hear all the 6th street night life. Since parking in Austin is a pain the location is great. Park the car and walk to 6th street. I love all Omni's, I've been to the one in Houston and their customer service is comparable to Austin.

  • Stayed: January 2013, traveled on business
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Thank April B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 25, 2013

We appreciate your patronage with Omni Hotels and thank you for your positive comments.

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Reviewed January 23, 2013

hall on the fifth floor as it was quite, but the room was quite small and I assume that the shower was meant asfor a hindicapped person as there was no tub and just a shower curtain that leaked water all over the bath and into the front hall. I was not given a key to the mini-bar and the coffee pot in the room had no pot. I went to the bar which was average at best but the waut staff was attentive.

  • Stayed: January 2013, traveled on business
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Thank cranch69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 25, 2013

Thank you for the feedback from your recent visit. Please accept our apologies for the housekeeping and maintenance issues you encountered. We appreciate you reporting these issues so that we may rectifiy immediately. We hope you will give us another opportunity to exceed your expectations.

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Reviewed January 23, 2013

The Omni downtown Austin is a fantastic place with great service! We recently held our wedding/reception there and had nothing but compliments from our guests about the rooms, staff, and food. My wife and I also stayed there two nights and loved the big, soft beds. Also, the showers are very nice and modern and the rooms are large. It's close to many attractions and is in a perfect spot for walking downtown.

Make sure to see if Robert the concierge is working. He's amazing and will point you in the right direction for just about anything you could need!

Room Tip: Ask for a room facing the lobby area. Rooms facing the street can be a bit noisy on the weekends wi...
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  • Stayed: January 2013, traveled with family
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Thank Brad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 25, 2013

Congratulations once again on your recent nuptuals. We're pleased to hear your experience exceeded your expectations. We thank you for your positive comments regarding our Guest Services Manager. Hope to see you next year to celebrate your first year anniversary!

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Reviewed January 23, 2013

A large group of friends and family recently stayed at this Omni for a family wedding in downtown Austin. The hotel is nice and comfortable and the staff is accommodating and helpful. The rooms are comfortable, but not very large. Note that the standard rooms do not have a microwave or refrigerator if you plan an extended stay. The hotel restaurant has a complete breakfast buffet each day that is very good. There are pros and cons of this hotel's location. The pros are that it is central to nearly all downtown attractions and you can walk almost everywhere. The con is that you are less than 2 blocks from 6th Street. If your room is on the exterior of the building you will most definitely listen to the partiers on 6th Street (and surrounding areas), especially between the hours of 1:00-3:00 am. You can avoid this by requesting an interior room that overlooks the lobby rather than downtown views. We were in an exterior room on the 5th floor. A higher room may also eliminate some of the noise. Two of the three nights we were there (Friday - Monday), there was also a significant amount of noise in the hallways during the night, as well. The hotel staff was responsive to complaints and made a good effort to control this as much as possible.

I would recommend this hotel for nearly anyone, but particularly for those who intend to explore all that Austin has to offer downtown.

Room Tip: Request a room on the interior of the building to avoid noise late at night.
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  • Stayed: January 2013, traveled with family
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Thank jco14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 25, 2013

Thank you for posting your comments regarding your recent stay. We're pleased you enjoyed your stay for the most part. Please accept our apologies for the noise issues you mentioned. We thank you for your patronage.

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Reviewed January 23, 2013

While there for a bachelor party, I can't say I fully utilized the hotel, or spent much time in it. When I did though, the room was great. Nice bathroom, comfortable beds.

It's just a block from the start of 6th street, so going out is quite easy, cabs are accessible and the staff is friendly. Stubbs is walking distance as well as UT Campus and other great places. Also not far from the light night food trucks.

7th has some soup kitchen places with a lot of people outside in the mornings, but they don't bother you if you're walking through or by.

Just mind that if you're a Select Guest that you ask for the wireless as they don't inform you or know apparently at check-in if you're not in the Select Guest check in line.

Room Tip: All rooms are great, they do release specials for them, so be sure to check their site first. I boo...
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  • Stayed: January 2013, traveled with friends
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Thank sspitz82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded January 25, 2013

We appreciate you taking the time to post comments from your recent stay. We're pleased to hear you enjoyed our location and services and hope you will return in the near future.

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Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
Price Range: $129 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin
Austin Omni

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