Recently my friends and I stayed here 5 nights for ACL. The hotel itself is nice, and we thoroughly enjoyed the downstairs bar and bartenders, especially one of the female bartenders (can't remember her name) who was a great mixologist and introduced us to several new drinks - thanks for recommending the New York Sour!!
The problem came one night as my friends and I were returning to the room, and were immediately approached by the midnight shift manager (Michael Nance or Vance?), as well as a security guard, asking us to be quiet. This was fine, except we had literally just returned to our room and were not being loud by any means! The breaking point was when the security guard went as far as to point a taser gun at my friend, for no reason, as my friend was listening to what the manager was saying, which actually scared my friend. His behavior was completely ridiculous and I felt severely disrespected by this manager. I even went as far as to try and discuss this matter the following day with the manager, and he was completely unapolgetic and could have cared less. As a professional person, with a doctorate degree, I have to say that I don't conduct myself in childlike/careless manner, even when on vacation, and was upset to see myself and my friends treated in such a poor manner.
This was my first time staying at an Omni hotel, and while it was in a good location in Austin, I will probably choose to stay somewhere else next time after such threatening, uncalled for behavior.
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- Also Known As:
- Omni Austin
- Austin Omni