The lobby area is quite bright and welcoming, however once you get out of the elevator it looks like a typical 80's Sheraton that needs a makeover. My room felt really dark and I couldn't get the room temperature correct and in the end I just turned it off completely. My shower head was hanging out of a hole in the wall, and the whole bathroom just looked like it needed upgrading. I had to unplug a lamp next to my bed to charge up my phone overnight
The valet was prompt and the staff were attentive and helpful, i didn't eat at the hotel, so can't comment on food or beverage services.
If I don't need to be downtown I wouldn't choose this hotel, I much prefer the Westin at the domain
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- Also Known As:
- Sheraton Austin
- Austin Sheraton