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“Great Value for Downtown Austin” 5 of 5 bubbles
Review of Sheraton Austin at the Capitol

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Sheraton Austin at the Capitol
Ranked #92 of 197 Hotels in Austin
GreenLeadersSilver level
Vienna, Virginia
Level Contributor
3 reviews
3 hotel reviews
“Great Value for Downtown Austin”
5 of 5 bubbles Reviewed January 9, 2012

The Sheraton Austin was very clean, had great views of the capitol, and was significantly cheaper than other hotels downtown. It's an easy walk to get to 6th St from the hotel, but as another poster wrote, I wouldn't necessarily take Red River St; take Trinity, or Congress instead. As an elite member with SPG, I was upgraded to an exceptionally large suite on the 16th (club) floor that had seating for 19 - it really made my stay in Austin exceptional!

  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TJL0628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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930 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
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English first
San Francisco, California, United States
2 reviews
5 of 5 bubbles Reviewed January 8, 2012

Austin has a lot of offer, so much so that often time people forget that this little quirky town is the capitol of big 'ol Texas. The Sheraton at the Capitol is the perfect place to start your adventure. From the modern lobby and sweeping views, to the unbelievably great staff - it's one of my favorite places to stay when I'm in town. Check it out yourself and you'll see why it deserved 5 stars in my book.

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  • Stayed December 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carolinaceline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed January 5, 2012

My husband and I stayed at the Sheraton for two nights in December. The Sheraton offered a great value over other hotels in downtown Austin, which tend to be overpriced in my opinion. The Sheraton is not that close to the action though; it's quite a long walk to get to the bars, restaurants, and clubs on 6th. It does have easy access to the freeway and, more importantly, only one block from Franklin's BBQ! Typical of this level of hotel, there was a charge for parking, internet, etc.

The lobby and bar were attractive. Rooms were clean and updated. Some reviewers complain about the rooms and hallways being dated, but I disagree. The pool area was nice with an indoor-outdoor pool, large indoor hot tub, and changing rooms. The exercise rooms were impressively large and well stocked--one of the best I've seen in a hotel.

The Sheraton offers a comfortable stay with nice amenities at a reasonable price. I would stay there again.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank g0mntwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 3, 2012

This hotel is an excellent property in Austin, TX. Perhaps our favorite feature is the huge indoor hot tub and indoor pool, in addition to an outdoor pool. You will not find these in any other downtown Austin hotels. We live in Austin and have been staying at the Sheraton for years. It is our "downtown getaway". We love it. Most recently we received outstanding service from Landon, the Manager on Duty, related to a reservation issue. We cannot wait to go back.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Weliketotravel1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed December 25, 2011

I have just arrived at my hotel. First impressions, parking lot seedy and dirty, reception a bit misplaced. Hotel lobby appears spacious and grand but that is where it ends. Corridors to rooms smelly and old and not a welcoming feeling. Rooms tiny, and no safes provided which i find an absolute necessity for a business class hotel especially if you are travelling with valuables and electronics, passports etc. Option to safe valuables at front desk but what an inconvenience. On arrival it appeared that the bedding had not been changed as it was creased and duvet covers had stains, and bed covers seemed old and tattered. Lights in rooms were also confusing and arriving in the dark is problimatic as you have to walk across the room to turn lamps on. Matters were raised with the front desk but they were unable to deal with any of my issues. I normally give the establishment the benefit of rectifying problems but in this case nothing was done. I find this hotel to be of extremely poor standard and would avoid this hotel and and any other Sheraton in future if this is the standard to go by.

  • Stayed December 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Kevincou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Austin hotels

Washington DC, District of Columbia
Level Contributor
156 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed December 24, 2011

Meets or exceeds the Sheraton standard (and we've stayed in quite a few throughout the world). We arrived late in the evening, and the hotel bar staff were friendly and the drinks well-mixed. The rooms are clean, quiet, and the beds comfortable. Everything was spotlessly clean. We checked out half an hour late, and they gave us no difficulty.

The only item keeping us from an excellent rating is that the corridors themselves are a little dated: the carpeting is somewhat old and the wallpaper slightly faded. Unless you intend to spend a large amount of time hanging out in the hallway, however, this isn't a huge issue, especially given the excellent rates.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MerryDevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
709 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 bubbles Reviewed December 15, 2011

This hotel is in a good location. Easy to walk to 6th St. The open spaces were large, amenities such as work out room and restaurants were fine. Wifi in room was fast. Room service was tasty, hot and very fast. The only down side for me was my room. the carpeting was dirty, the tile in the bathroom didn't look good, the shower/tub had a bad repair job, the bedding on one bed had stains, and the walls had several dirty marks on them, the hairdryer was gross with a sticky dirty handle. Just overall didn't want to walk on the flooring without shoes. I did enjoy that there were plenty of pillows. Maybe it was just my room? There was also a scent in the lobby/bar area that was clearly from a scent machine but it was very overpowering. Fortunately, it was just in that area and not the room.

  • Stayed December 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank joburkholder1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Austin at the Capitol

Property: Sheraton Austin at the Capitol
Address: 701 E 11th St, Austin, TX 78701-2622
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Austin
Austin Sheraton

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