This hotel is of very low quality, from the minute we arrived, we had to wait 10 minutes just for a receptionist to arrive to check us in, NO ONE was at the front desk, keeping us waiting, horrible after a long day and drive. The rooms here had issues as they have doors int he back with adjoining rooms, so noise possibilities, there was no microwave or refrigerator, no lotion, the heater smelled bad, the internet did not work and let you go to some websites, the staff was not really friendly and made you wait, they didn't really seemed to care. The breakfast was not good, few choices and the waffles tasted horrible. The coffee was like water, so weak. There were no hot items for breakfast like eggs, it really is not a good hotel, more expensive than the one down the road heading north, which we stay at first before going to San Antonio, we canceled that reservation thinking that La Quinta would be better and it wasn't, I'll stay at the orange roof the next time, they had an elevator, microwave, refrigerator, better breakfast items, etc, and they were only $49. A bigger savings. I will never stay at this hotel again nor recommend it to anyone. They need to: Remodel Have an elevator Improve wait times and staff attitude have microwave and refrigerator in the room give lotions and more soap, etc. Get rid of adjoining rooms doors to minimize noise Get rid of orange tacky shower curtain Improve overall image so hotel looks nicer and more professional This hotel is one of the worst I have stayed it should be only about $40 a night-we stayed in another hotel we we first arrive 4-5 hotels north of this one on the other side of the street we only paid $49 and it had so much more, refrigerators and microwaves are a must in rooms. Improve your internet so it is not selective and guest can go to any website they want to. They need to do a lot here, likely change the owner or management to make real change for guests. A sad stay for us.
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- Also Known As:
- La Quinta Inn Austin i-35 s. Ben White Hotel Austin
- La Quinta Austin
- Austin La Quinta