So close, yet so far... No one thing in particular keeps this hotel from five stars, they just don't quite hit that level on any factor. More like four and a half stars, with some fours, leaving it at a four. Very pleasant attentive staff, desk staff tended to be a little on the hit or miss side. Called the operator for toiletries and towels three times over three days, all delivered very quickly. I know it's not their fault but all the construction around there is a negative. Furniture, fixtures, carpet, paint---all showing just the slightest bit of aging. I'm nitpicking but if you want five stars, there can't be any nits to pick. Definitely would not discourage some one from staying here, as long as they're getting a deal or a corporate rate.
- Official Description (provided by the hotel):
- Located in downtown Austin on the shores of Lady Bird Lake, the Hyatt Regency Austin is a full service hotel which offers cool, contemporary new guest rooms. Situated along the Hike & Bike trail, the hotel is within walking distance to all of Downtown Austin's major entertainment districts, and 7 miles from Austin Bergstrom International Airport. ... more less
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- Also Known As:
- Hyatt Regency Austin Hotel Austin
- Austin Hyatt Regency
- Hyatt Austin