After a week of road tripping through Texas and staying at less upscale hotels, we settled into this place for an event.
The Hyatt ranged from about $10 to $50 more per night than the other hotels. And what did our extra money buy us?
- Free parking (negotiated through the event). But not hassle-free. The room key was supposed to open the gate, but it only worked about half the time. The attendant seemed to be there less than half the time.
- Free in-room wi-fi (negotiated through the event). Also not hassle-free. I had to agree to pay $9.95 a day and make do with verbal assurances that it wouldn't appear on my bill, or if it did I could ask them to remove it.
- Business center. They were free at the other hotels. At the Hyatt, the price started at $6.95, I believe for the first 15 minutes on line.
- Free breakfast. The other hotels had them. This one did not.
The rooms were nice, but not enough to justify the higher cost, the hassle with parking and wi-fi (both free at all the other hotels), and the loss of a free business center and breakfast. The location was close to many attractions, but we needed a car anyway, given the temperature in July.
Final insult: We checked in early and were told that our room would be ready within an hour. They took my cell number and said they'd call when the room was ready. An hour later, we asked about its status. It had been ready for a while already, and they just hadn't bothered to call.
Maybe they don't want my repeat business.
- Official Description (provided by the hotel):
- Located in downtown Austin on the shores of Lady Bird Lake, the Hyatt Regency Austin is a full service hotel which offers cool, contemporary new guest rooms. Situated along the Hike & Bike trail, the hotel is within walking distance to all of Downtown Austin's major entertainment districts, and 7 miles from Austin Bergstrom International Airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Ctrip TA, Orbitz, Priceline, Hyatt Hotels Corporation, Hotwire, Hotels.com, TripOnline SA, Cheap Tickets, Evoline ltd, Cancelon and HotelQuickly so you can book your Hyatt Regency Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Regency Austin Hotel Austin
- Austin Hyatt Regency
- Hyatt Austin