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“Nice Hotel with Great Views, But Beware of Extras”

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Hyatt Regency Austin
Ranked #16 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 11, 2012

I stayed at the Hyatt Regency Austin during a recent business trip for a convention downtown. The hotel itself was beautiful. It has a unique atrium lobby and a lovely sitting area with comfortable sofas, tables and chairs. The hotel restaurant is located on the second floor overlooking the lobby.

I stayed in a guest room on the 11th Floor. The view of Lady Bird Lake and downtown Austin from my room was incredible. The room was immaculately clean and beautifully furnished. The bed was very comfortable, plus there was a comfortable armchair in the room for relaxing. The bathroom was clean and the water pressure was great in the shower. The room even came with a bathrobe to wear during my stay. The air conditioner was also very quiet, which is a big plus for me, as I am a light sleeper.

There is a small coffee/gift shop in the restaurant that serves fresh pastries and Starbucks coffee where we had breakfast. It was quick and convenient, and we were able to eat at one of the tables in the large sitting area overlooking Lady Bird Lake. We did not eat in the restaurant during our stay.

Now for the negatives…Internet access is quite expensive (starting at $9.95 per day). Unlike many hotels, there is no free Wi-Fi in the hotel lobby, which was disappointing. We didn’t have a car, but I understand that parking runs around $20 per day as well. Knowing that there are so many hotels that offer free Internet access and parking, I’m not sure that I would choose to stay here again.

Although the atrium lobby was beautiful, it did make for noisy surroundings. Sound really travels through the hotel, so if there were groups of people in the lobby or restaurant, you could hear them in the guest rooms. Also, I had read a recent review from another traveler that mentioned that there were bats INSIDE the hotel. I was skeptical, but the first night I stayed, I actually saw them flying around the upper levels. They didn’t seem to bother anybody, but it was still odd to see bats inside a hotel. I never saw them after the first night.

Overall, the Hyatt Regency Austin is a really nice hotel with great views. There are many hotels located downtown that are much closer to the convention center, though. So, I’m not sure that we would stay here again, but I wouldn’t hesitate recommending it, as long as you don’t mind paying for the extras.

Room Tip: Request a lakeside room on a high floor for the best view.
  • Stayed: February 2012, traveled on business
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1  Thank Knani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,845 - 1,851 of 2,146 reviews

Reviewed February 5, 2012

On the south shore of river, with great views. Clean rooms, great customer service( mailed postcards for free; looked for a phone charger when I forgot mine). Caters more to the business than leisure traveler, but we found it very convenient to both South Congress and the downtown music scene. As for those with vertigo, face the door, not the glass walled elevator!

Room Tip: Ask for a high floor, the interior atrium does make lobby noise travel. Full river view costs more...
  • Stayed: February 2012, traveled with friends
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Thank Sad7288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2012

Hotel was an average Hyatt property. Nice, clean, good location, but nothing spectacular. Was there for a business conference, so stayed 2 nights. If you are afraid of heights (and I am), may not be for you, due to the open-concept lay-out. Make sure to ask for a lower floor. Will be louder, unfortunately, but beats being scared to death trying to get to your room.

Staff was great, rooms were fine, but there was a bat (yes, a bat) flying around Monday night. We were having a drink reception on the 2nd floor and the bat was flying around diving at people. While it was funny to watch, I'm guessing having a bat flying around is a bit of a liability.

Other than that, stay was fine. Would stay there again if business dictated, but would likely try somewhere else for personal stay (but that is more about personal preference than flaws at the site).

Room Tip: Stay on a lower floor, or right by the elevator if you have a fear of heights.
  • Stayed: January 2012, traveled on business
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Thank SLFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2012

Staff was great, very responsive. Convenient to 6th ave and downtown Austin, rooms were nice and bed was comfy... Only one negative. The water took a very long time to get hot, it seems like a waste of water to run it a good 5 minutes (at least) before it was hot enough to shower. The view on the river side made the hotel VERY worth the wait for the hot water. I'd recommend for business and pleasure.

  • Stayed: January 2012, traveled on business
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Thank Amber B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

I've stayed at a bunch of hotels around Austin and I always come back to the Hyatt. Parking is more affordable than other hotels on the other side of the river, the views are spectacular, and it's right on the running trail around Lake Austin.

Room Tip: Get an upgrade to the side of the hotel with a river view,. 3rd floor has an open patio, and top fl...
  • Stayed: January 2012, traveled on business
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Thank px64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

Very high quality hotel with nice restaurant/bar facilities. Happy hour 4-6 in bar.

Good but somewhat small gym, open 24/7.
Breakfast doesnt open until 6:30 which is late for hungry, jetlagged europeans.

Good location with good shopping within walking distance. (Don't miss Mellow Johnny's bike store on Neuce St.).

Charged 10USD per day for WIFI. So 1990's.

Free boarding card printing but business center was a disappointment,
charged me 14USD for simply printing a document.

  • Stayed: January 2012, traveled on business
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Thank Thebronze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2012

beautiful location in Austin right on the river - great attention to detail.

  • Stayed: January 2012, traveled on business
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Thank ConnecticutTwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Austin

Address: 208 Barton Springs Rd, Austin, TX 78704-1211
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Austin
#15 Green Hotel in Austin
#32 Business Hotel in Austin
#32 Romantic Hotel in Austin
#38 Family Hotel in Austin
Price Range: $154 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Austin 4*
Number of rooms: 448
Official Description (provided by the hotel):
Located in downtown Austin on the shores of Lady Bird Lake, the Hyatt Regency Austin is a full service hotel which offers cool, contemporary new guest rooms. Situated along the Hike & Bike trail, the hotel is within walking distance to all of downtown Austin's major entertainment districts, and 7 miles from Austin Bergstrom International Airport. ... more   less 
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Also Known As:
Hyatt Regency Austin Hotel Austin
Austin Hyatt Regency
Hyatt Austin

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