This was my first time in Austin, so I was completely unfamiliar with the location. I had training at the Hyatt Regency, but after some Google searches I found the Embassy Suites. I always have pleasant experiences at ES, so this was ideal. Before booking, I called the local number and confirmed that the ES was as close as it looked and they assured me it was. They were correct, it was just a parking lot away.
The room was large and well appointed. I had to do some work the afternoon I checked in, and found the workspace to be good. The bathroom was good with a large walk-in shower; good water pressure and temperature. I also like the Crabtree & Evelyn tolietries. The bed was very comfortable - lots of pillows and comfortable bedding.
Breakfast was good each morning - made to order as advertised. The managers reception is generally why I book the ES. It's a nice and inexpensive way to wind down after a tough day. To my surprise, one of my favorite microbrews was on tap. There is a restaurant on site - not my favorite menu, but I'm a really simple eater - I ended up with pizza one night and a kids grilled cheese another night. My only complaint is that you cannot bring in outside food during the manager reception because they have a restuarant on-site (pls note, I was NOT in the restuarant when told this). Which I certainly wouldn't have had a problem with if their menu was appealing to all, not to mention when staying multiple nights, you need variety. I was traveling alone, so being able to say in during the evenings was my preference.
Most of the staff was very friendly and accommodating. I wanted to check in for my flight and print my boarding pass, but someone was in the business center and did not appear to be in any hurry. When I checked to see if the internet kiosk's in the lobby printed, I was told no; however the front desk agent offer to help me. She even helped me get a better seat assignment.
It's a good location. Near the "Bat" bridge, if you have any interest in that. There are a few bars/restuarants very nearby. Seemed to have to good access to the airport. 6th Street fun is just on the other side of the bridge.
The on-site gift shop came in very handy - after waking up with a cold my first morning there, it was great to have cold medicine nearby and not have to wander the streets of Austin for a Walgreens.
I would definitely stay here again.
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- Also Known As:
- Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
- Austin Embassy Suites
- Embassy Suite Austin Downtown