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“Unexpected Hilton experience.” 2 of 5 bubbles
Review of Embassy Suites by Hilton Austin - Central

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Embassy Suites by Hilton Austin - Central
Ranked #66 of 200 Hotels in Austin
Frisco, United States
1 review
“Unexpected Hilton experience.”
2 of 5 bubbles Reviewed July 20, 2013

We stayed at this hotel four years ago and it was satisfactory. Following our stay on 7/13 through 7/15 last week, we will not be staying again. The hotel had severe smell issues in the corridors and the rooms, and the carpets were stained throughout the hotel. We were offered the low price of $50 per night, plus HHonor points and thought w were getting a great deal. Now we now why the price was so low. Our room wasn't cleaned on one day.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,013 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tolar, United States
1 review
5 of 5 bubbles Reviewed July 18, 2013

good for business or family. manager reception is nice and breakfast will hit the spot. if you're on the road for state or gov't, the rate can't be beat for the comfort. the indoor pool is nice and the exercise room will work in a pinch. close to the interstate and university.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Huey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomball, Texas
2 reviews
5 of 5 bubbles Reviewed July 15, 2013

Our daughter goes to Orchestra Camp every year in San Marcos and we stay at this particular Embassy Suites hotel every year. They have an awesome breakfast buffet every morning and cocktails/beverages and snacks every night. The rooms are clean and spacious and the staff and service are excellent. We will definitely be staying there again next year.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank calger888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Helens, Oregon
1 review
5 of 5 bubbles Reviewed July 15, 2013

I do a lot of traveling for business, and of all the hotels I have stayed in, this one is by far my favorite. The service is great, the rooms are nicely furnished, they are kept very clean, the complimentary breakfast is excellent and the managers reception in the evening is awesome!

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank DavStalder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission, United States
1 review
5 of 5 bubbles Reviewed July 14, 2013

This particular hotel was very friendly, helpful, efficient and accommodating. Felt very safe and comfortable. Big rooms, great beds, and breakfast is very good. Only thing I would like to see is that this hotel provide free internet access. Did not like having to pay for that.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kathryn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leander, United States
1 review
4 of 5 bubbles Reviewed July 12, 2013

The hotel had quiet rooms and a great staff; but that's honestly all we enjoyed about our stay. When I made our reservation I asked specifically 'is the hotel hosting any parties or groups'? I was told no. We got there to find that there were two teen softballs leagues checking in and a little league team checking in--with parents, sibling, et al. Forget enjoying any complimentary offers--there were eighty people in line for free drinks when we cam back down; we skipped out before having to face the same crowds for a free breakfast. The kids acted insane and the parents were just letting go. (I'm in my 40's with teens, so I don't hate kids--just out of control ones). Thank G*d for the great staff and the awesome bar that wasn't free.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred Texas, United States
1 review
5 of 5 bubbles Reviewed July 9, 2013

The Hotel , the Rooms, the employees, the Service, the parking, and the location in Austin were all excellent! We could not have ask for a more perfect place to spend our 5th. Anniversary. We will tell all of our friends, family and co-workers about this wonderful Home away from Home. We felt like we were wanted there, not just another customer. Thank you for a wonderful four nights! We will see you in the future.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Austin - Central

Property: Embassy Suites by Hilton Austin - Central
Address: 5901 North I-35, Austin, TX 78723
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#61 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites by Hilton Austin - Central 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Austin Embassy Suites
Embassy Suites Austin

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