We as a family usually stay at ES in San Marcos but they were booked this time so we got reservation here. My wife is a Diamond member with Hilton and we got reward reservation.
So, where to start. Reservation was wrong apon arrival, we were booked into Smoking room, so we were accomodated to smaller room. It was horrid. Dirt was everywhere. The rooms look like it is outdated Motel 6. Furniture dirty and old. Curtains and sleep blunket had huge holes, Toilet tank lid does not fit and smaller than tank itself. There black markings on the walls, and bath tub does not drain while in the shower. In the lobby one of the elevators out of service and there lines of customers to the working one. Lobby dirty and dreary. In general this hotel looks like huge appartment complex and not worthy to spend a single dollar. Take your money to the better place.
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- Also Known As:
- Austin Embassy Suites
- Embassy Suites Austin