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“On our way to downtown Austin.”

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Doubletree by Hilton Hotel Austin
Ranked #54 of 199 Hotels in Austin
GreenLeadersBronze level
Newbury Park, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“On our way to downtown Austin.”
Reviewed April 5, 2014 via mobile

The service was wonderful! Our concierge Michael was very informative and genuine.
The beds are very comfortable, we slept like babies!
Bathroom was very clean, they renovated it almost 100%.
TV screen was ample.
Complimentary parking available too!

Stayed April 2014, traveled as a couple
Helpful?
1 Thank yanirules2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 11, 2014
Thank you for taking the time to write about your stay at the Doubletree by Hilton Austin Hotel. I was very pleased to read that your room was satisfactory as well as your encounter with Michael. I have already passed along the comments. Thank you again and we look forward to welcoming you back.

Best Regards,
John Magnuson
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,213 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
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English first
Grants, New Mexico
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 2, 2014

Really enjoy the architecture, classic beauty, convenience, and comfort of this hotel. But as always what really makes the difference are the staff, from the front desk (Michael S.) to the bartender (Cindy) to the breakfast server (Donna, I think) - all warm and exceptional about making me feel "home" here. It is my hotel of choice here in Austin when here for business. There may be hotels closer to the center of the city, but none closer to the "heart" of it. Dale K.

Room Tip: I prefer the interior courtyard, but others may prefer views of exterior rooms.
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 8, 2014
Thank you for recognizing our employees at the Doubletree by Hilton Austin Hotel. Michael, Cindy, and Donna are a great assets to our team. We encourage every employee to go above and beyond to make every guest feel at home. I will be sure to pass along the kind remarks.

All the Best,
John Magnuson
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
2 reviews
Reviewed April 2, 2014

Get in early during Texas Relay weekend. Traffic is really bad in Austin during this time so I would strongly recommend getting in early to check in. Maybe a follow up call advising the person making reservations during this time would be valuable to the person staying at your hotel during events like SXSW, the RODEO, Home football games and Texas Relays.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 799kristas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 8, 2014
Thank you very much for taking the time to write about your recent stay at the Doubletree by Hilton Austin Hotel. I was thrilled to read that you were able check in early during Texas Relays. Thank you again for the great feedback.

Best Wishes
John Magnuson
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, United States
1 review
Reviewed April 1, 2014

An old favorite, the Double Tree Hilton in Austin is still my favorite place to stay! The elegant lobby complete with pianos is a gracious welcome. The checking in and out process was simple and welcoming! Loved the warm cookies! My only suggestion is that a porter be available for luggage. Or, that a luggage cart be accessible at the parking garage entrance to the hotel. The breakfast was wonderful with great service! Even the gift shop had just about anything you could want! We thoroughly enjoyed our stay! Thank you for providing such a classic hotel at such a good rate!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 8, 2014
Thank you for choosing the Doubletree by Hilton Austin Hotel on your recent visit. I was extremely pleased to read that everything was enjoyable. Thank you again, we look forward to welcoming you back the next time you are in Austin.

Best Regards,
John Magnuson
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2014

Nice change from the usual Austin hotel, normally would not have stayed at this hotel, but due to most hotels being sold out I had to book this one which was a little further out. Very nice hotel, good service, has a Spanish theme to it, with the white stucco walls and red tile roof. Nice courtyard, swimming pool and hot tub. They have room service, full restaurant and gift shop.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank sharony881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 8, 2014
Thank you for taking the time to write about the Doubletree by Hilton Austin Hotel. I was very pleased to read that you gave our hotel a try and that you enjoyed your experience. We look forward to welcoming you back in the future.

Sincerely,
John Magnuson
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dickinson, United States
1 review
Reviewed March 31, 2014

I have several meetings in Austin every year and I always choose this DoubleTree for my stay. It is always clean and convenient to my meeting. I would recommend to anyone, or any family, for business or pleasure.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 8, 2014
Thank you for staying at the Doubletree by Hilton Austin Hotel on for your business meetings. I was happy to read that everything went well. Thank you again, and we look forward to seeing you the next time you are in Austin.

Best Wishes,
John Magnuson
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 27, 2014

Sarah, Austin DoubleTree Catering Sales Mgr, and the entire staff was absolutely wonderful in making our daughter's wedding wishes come true! Sarah helped with every detail, kept us motivated and on task throughout the whole process. Her decorating ideas were awesome and vendor recommendations was spot on. Our daughter's rustic, burlap & lace wedding looked amazing! The flowers were gorgeous, the photographers tireless, and DJ was a whole lot of fun! What's even more incredible, for the money, you won't find a better value anywhere (which we certainly appreciated because our other daughter got married just 6 wks prior). Sarah's ideas for set up made the flow of events seamless. The staff, food and accommodations were fabulous! We literally didn't have to worry about one thing. We danced the night away with family and friends celebrating the occasion without a care in the world! Thank you, Sarah and everyone at the DoubleTree for enjoying what you do and doing it so well!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LGuitart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Guest Service Manager at Doubletree by Hilton Hotel Austin, responded to this review, April 8, 2014
Thank you for choosing the Doubletree by Hilton Austin to hold your daughter’s wedding. I am very pleased to read that Sarah was able to make everything flow seamlessly. We are very proud of Sarah and I will be sure to inform her of this kind remark.

Warm Regards,
John Magnuson
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Austin

Property: Doubletree by Hilton Hotel Austin
Address: 6505 N Interstate 35, Austin, TX 78752-4346
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree

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