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Red Roof Inn Austin North
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Reviews (173)
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All reviewsstaying at this hotelupon checkclose to downtownking bednice roomgreat customer serviceenjoyed my staytammyrateshighway
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Reviewed June 20, 2013

It was really nice I liked the front desk the surroundings and how there was food places all around for sure to stay there again other than the wandering wifi I liked the service I wish they would of had travel channel but other than that it was quiet

  • Stayed: June 2013
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Thank missz7101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

This was definitely the worst Red Roof I have ever stayed at. As far as that's concerned it was the worst hotel! I should have known when we drove up and there was a security guard in the parking lot. That should have been a dead give away. The elevators and grounds were filthy!!! They definitely need to invest in a "power washer" and clean this property as it does NOT represent the Red Roof properties I have stayed in corporately all over. The night staff greets you behid bullet proof glass, however during the day it is different. Besides being dirty, the prices offered had "a catch." If you stayed so many days in a row (3) and did NOT stay over a weekend, you got the cheaper rate that is advertised. If not, the rate was higher. I wonder if the corporate office of Red Roof know that this is how they do business. This was our fist and last time staying here for sure. As a redicard member we asked for water and the front desk clerk said SORRY, you got a bottle last night! In closing, both the rooms, the grounds, and the entire property need to undergoing major cleaning and renovation for sure!!!

Room Tip: Do not stay here!!
  • Stayed: June 2013, traveled on business
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1  Thank Jeanniene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this reviewResponded June 16, 2013

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.

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Reviewed May 28, 2013

The room was comfortable and clean. There is some renovation going on when we were there but the pool was open. Address provided can be confusing, using the gps. Calling the hotel number will be helpful. No breakfast but lots of shops around for food.

  • Stayed: February 2013, traveled with family
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Thank sarahtham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this reviewResponded June 5, 2013

Dear Guest,

Thank you for your very nice comment, it was a pleasure for us to have you as guest !The pictures you had I believer from March or beginning of April, New we have new furniture and linen . We are looking forward to welcoming you again!

Thanks,
Red Roof Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

If you're not expecting a Hilton, and just want the basics; it would be hard to beat the value. Considering it is one of the lowest priced hotels you can find, I have no complaint. Sure; no fancy brunch set-up in the mornings, but that's not their deal. You get a room that's always cleaned, professional staff, a continual supply of fresh coffee in the lobby, and a pool to boot! Currently undergoing a paced & methodical overhaul, on one hand they have some gaps in things like refrigerators or hangers in the rooms, but on the other hand this place will only get better. Professionally run with plenty of lighting, cameras and a security guard making rounds at night to insure your car is safe, and special kudos to Matt, who is always cheerful and takes care of business, ensuring that your stay goes without hitches. Just watch the driveway entrance as it's a bit hidden. After that, it's a breeze.

Room Tip: If you're not use to freeway noise, ask for a room facing West; a mostly vacant lot. They have an elevator, so the 4th floor provides a better view of surroundings.
  • Stayed: May 2013, traveled on business
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Thank YeldudJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this reviewResponded June 5, 2013

Dear Guest,

Thank you for your very nice comment, it was a pleasure for us to have you as guest ! We are looking forward to welcoming you again!

Thanks,
Red Roof Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

Service was great, no complaints at all. We were greeted right when we walked into the lobby. Room Was ok, we were not there very long. The pool area looked good but we did not use it. we would stay there again if we go to austin again.

  • Stayed: May 2013, traveled as a couple
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Thank Ligia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this reviewResponded June 5, 2013

Dear Guest,

It was a pleasure for us to have you as guest ! We are looking forward to welcoming you again!

Thanks,
Red Roof Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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