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Austin's Inn at Pearl Street
Ranked #9 of 36 Austin B&B and Inns
Certificate of Excellence
Reviewed August 2, 2005

First trip to Austin for a weekend, the website looked far better than it was.
Never got to eat breakfast because if you sleep past 8 there is no room to seat the guests. No offer to fix us anything.
We did not stay in the main house but in a guest cottage in the back which was ok, but the bathroom was the size of a closet! The overall appeal was poor. I expect more from a bed and bath in the way of looks and amenities. There is no on site help at night so you are on your own. When I was there the owner was in California and the oncall person never called me back.
Good location though.

  • Stayed: July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank munizera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 - 262 of 262 reviews

Reviewed June 27, 2005

This review is going to be a stark contrast to the two prior reviews. I found the staff to be one of the highlights of staying here.

There seem to be 2 sets of staff. One for the weekend and one for during the week. I was here for both and found them both to be very friendly and helpful. I am so sorry I don't remember the gentleman's name who is there on the weekend because he was terrific!

When we needed something we picked up the phone, called, left a message. Then tried the 2nd number (they give you several) got through to someone and they helped us immediately.

Things to love about this place:

-My room was fantastic! I saw several of the other rooms too, all nicely decorated, big fluffy beds, etc.

-Gorgeous marble bathroom with big whirlpool tub.

-Nice grounds.

-Quiet nieghborhood, but close to activities.

-Games, videos, area guidebooks.

-Nice parlor to hang out in, in case you want a change of senery from your room.

-Wine. Wine for guests in the hallway downstairs.

-Hot breakfast on the weekends (continental on weekdays, but plenty to choose from including fresh fruit in fridge).

-Mini-fridge in room.


Things that need improvement:

-The handpainted floor in the sitting room needs mopping! I think they are afraid they'll take off the paint, but it's time. Otherwise everything else was immaculate.

-Should have self locking doors. You have to lock the door (with your key) from the outside everytime you go out. Pain in the butt and people leave them unlocked (unsafe) as a result.

-The wireless internet is pretty bad. Just stop advertising it or improve accessibility.

  • Stayed: June 2005
    • Value
    • Rooms
    • Cleanliness
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5  Thank ReallyDolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Austin
17
Reviewed June 19, 2005

Be careful if you want to stay here or have any events at the Inn at Pearl Street. The management is clueless, they will often lie about the inn, and are hard to get ahold of. You will have to leave several messages in order to get someone to call you back. It's a shame the staff is so incompetent because the grounds are actually pretty nice. Just be sure to reiterate everything they say because they are obviously more interested in your money than your satisfaction. Again, not recommended.

Stayed: May 2005
7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Austin, TX
112
Reviewed June 16, 2005

Do not stay at the Inn at pearl street. And if you were thinking of having an event there, DON'T! I recently had my wedding here and was treated very poorly by the owner and the staff. They acted as though I were a burden every time I called or showed up for a meeting. I was often stood up by the owner and forced to meet with one of her assistants who had no knowledge of my event. I do not consider myself a difficult person, as a matter of a fact I am very easy to please, but you expect a certain level of attention when spending thousands of dollars to have your wedding at a venue.
They are disorganized, unfriendly, and often lie to get more money from you.
They are also difficult about booking hotel rooms. Many of my family members wanted to stay the weekend of the wedding, but couldn't because of the extremely bad service from the reservation staff.

  • Stayed: May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2011
Google Translation

  • Stayed: March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HBlome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Austin's Inn at Pearl Street

Address: 809 W Martin Luther King Jr Blvd, Austin, TX 78701-1015
Phone Number:
Location: United States > Texas > Austin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #9 of 36 B&Bs / Inns in Austin
Price Range: $177 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Austin's Inn at Pearl Street 4*
Number of rooms: 12
Official Description (provided by the hotel):
Nestled in the Uptown Cultural District in the downtown historic neighborhood on Judge's Hill lays a uniquely vintage boutique hotel and event venue that provides affordable luxury accommodations for relaxing getaways. The Pearl is a whimsical, romantic oasis for weddings, special events, and celebrations.The Pearl features in-house licensed massage therapists and several romantic packages including limousine service, a romantic carriage ride, fresh flowers, strawberries and chocolate, warm breakfast in bed, and twilight dinners. Enjoy complimentary breakfast, parking and WiFi connection throughout the property at this self-service hotel. Staying here is more like staying at home, but having everything already taken care of for you. ... more   less 
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Also Known As:
Austin`s Inn At Pearl Street Hotel Austin

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