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“Nice Room, Friendly Staff”
Review of Hotel Ella

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Hotel Ella
Ranked #51 of 202 Hotels in Austin
Certificate of Excellence
Reviewed March 27, 2014

I loved the room. This hotel is the perfect mix of old and new and has a fun Austin vibe. It was clean, spacious, and the bed was very comfortable. I wanted to stay an extra day just to relax. The bed was very comfortable and there was a nice large table and chairs to sit and eat. We ordered the french toast from room service and it was delicious. We also ordered the carafe of coffee and it was disappointing. It was just a small thermos of coffee and was only 2 cups. I wasn't happy about that because I was really looking forward to us both having a couple of cups.
My only complaints were the coffee and the noise. There were several noisy guests that were up all night and even one talking on his phone very loudly outside of our room at 4am. I got up twice and asked him to be quiet. I spoke with the front desk at check out and they were very apologetic and friendly about the matter.
I would stay here again and recommend staying here. Just note it's not exactly downtown. It's a couple of blocks from the action but still worth the stay.

Room Tip: Try a suite with porch access.
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  • Stayed: February 2014, traveled with friends
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Thank travelbee500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 31, 2014

Dear travelbee500: Thank you for the great review of Hotel Ella. We are so pleased that you loved the room and found the hotel to be the perfect mix of old and new with a fun Austin vibe. We are glad that the bed was very comfortable and that you found the french toast from room service to be delicious. We look forward to welcoming you back to Hotel Ella!

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325 - 331 of 376 reviews

Reviewed March 24, 2014

Great boutique hotel! It is close the the University so if you want a quick bite to eat or just want to walk around, you can do so. Beautiful, clean, I can't wait to stay again! Great car service also! They are avaiable to take you anywhere within a 5 mile radius so if you want to go to the 6th Street area but not worry about driving or getting a cab, just asked them to take you.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
1  Thank Marredia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 31, 2014

Dear Marredia R: Thank you for your review of Hotel Ella. We are pleased that you found the hotel to be beautiful and clean. We are also glad that you enjoyed our car service. We look forward to having you stay again!

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Reviewed March 22, 2014

Loved it. Room was really clean and spacious - and quiet. There was a lot of energy among the staff I met, and this made things even better. I didn't have time, but I hankered to have a drink outside on the front patio. Pool area looks nice too. Breakfast was very fresh and tasty and not too bad. It's expensive, but may be worth it!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Easytobook.com
Thank antlu2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 31, 2014

Dear antlu2014: Thank you for your review of Hotel Ella. We are glad you loved it! We are pleased to hear that you found there to be a lot of energy among the staff you met. We look forward to welcoming you back to Hotel Ella!

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Reviewed March 12, 2014

We stayed at the Hotel Ella for 5 nights during chaotic SXSW, and the hotel offered us a fantastic respite from the madness. The staff, particularly John & Cedrid, were simply outstanding! They were there when we were working from the lobby at 2am, they cleaned up after us, found us plates / napkins / water, ordered us pizza, and made us feel at home! We will definitely return!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
1  Thank Amy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 13, 2014

Dear Amy N: Thank you for your great review of Hotel Ella. We are glad that we could serve as a respite from the madness that is SXSW. We are very pleased to hear that you found the staff to be outstanding. We are looking forward to welcoming you back to Hotel Ella!

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Reviewed March 9, 2014

We were supposed to stay at Hotel Ella and couldn't so we went to lunch. The service was great the menu is simple but efficient. The staff was excellent. The property is beautiful with a lot of history. The location is not the best but it changes from all downtown hotel and city bikes make it fine. Really excited about a next visit to stay at Hotel Ella.

  • Stayed: March 2014, traveled as a couple
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Thank Jro0619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 13, 2014

Dear Jro0619: Thank you for your review of Hotel Ella. We are glad you could join us for lunch and also glad to hear you think the service was great and the staff was excellent. We look forward to welcoming you back soon!

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Reviewed March 7, 2014

The hotel is minutes from the state capital. It is newly renovated. The service is true texan down home hospitality. the staff could not do enough for us- at every turn they are available- kind, friendly, accommodating, willing to help in every way possible. Great car service for free available for the area. Breakfast is warm and cozy with a fireplace going. Cute little glass bottle of water by your bed side. The only down side for us was the view from the room was of an old abandoned lot strewn with garbage . The bedding is excellent and the room is spacious. The bathroom was small and felt more like that from a Holiday Inn than a boutique upscale hotel. It was very small and cramped. We went with our daughter and had a nice size room with two queen beds which was spacious. The public areas of the hotel are excellent, charming and fun. A good value. A shame when they redid the hotel they didn't get the bathrooms right but overall a great Texas experience.

  • Stayed: February 2014, traveled with family
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1  Thank irwin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 13, 2014

Dear irwin k: Thank you for your review of Hotel Ella. We are pleased to hear that you found the public areas of the hotel to be excellent, charming, and fun. We are also pleased to hear you found the staff to be kind, friendly, and accommodating. We are glad to provide a great Texas experience. We look forward to welcoming you back to Hotel Ella!

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Reviewed March 5, 2014

Went for anniv after seeing ad in SL Mag. Never been treated so special. Surprise of champagne -card - sweet treats waiting in room. The loft rm was cozy & had character.Beautiful Comfy. Food DEliscious!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Jim & Cathye E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, Manager at Hotel Ella, responded to this reviewResponded March 13, 2014

Dear Jim & Cathye E: Thank you for your review of Hotel Ella and for sharing your anniversary with us. We are very pleased to hear that you found the loft room to be cozy and the food to be delicious. We look forward to having you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ella

Address: 1900 Rio Grande St, Austin, TX 78705-5511 (Formerly Mansion at Judges' Hill)
Phone Number:
Location: United States > Texas > Austin > West Campus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Austin
#5 Business Hotel in Austin
#19 Luxury Hotel in Austin
Price Range: $180 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Official Description (provided by the hotel):
Located near the heart of downtown Austin and within walking distance of the University of Texas, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin's original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers a picture-perfect setting for vacations, staycations, weddings, meetings and more. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces-including a recently renovated ballroom-that will add timelessness and simple elegance to any event. In true Texan style, guests will be treated to a superior level of personalized service and exceptional dining during their stay. ... more   less 
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin

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