The desk clerk that was on duty could use some additional hospitality training. He was rude and less than helpful when we checked in and found that our guest room door would not lock properly. I have stayed at this hotel several times over the last decade and until my last stay, I considered it a home away from home. I am now thinking of looking for another hotel when I stay in Austin. My wife almost fell down because the mat was coming up in the tub. We mentioned this to the clerk during checkout and he was less than concerned. He only offered a half-hearted apology.
- Official Description (provided by the hotel):
- We are conveniently located off Interstate 35, the Clarion Inn Austin North in Austin, TX offers easy access to Texas Memorial Stadium, as well as a variety of other attraction, including: Austin Convention Center Texas State Capitol Bob Bullock Museum Pickle Research Campus LBJ Library ... more less
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- Also Known As:
- Best Western Atrium North Hotel Austin
- Best Western Hotel Austin
- Best Western Austin
- Austin Best Western