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“good” 3 of 5 stars
Review of Clarion Inn Austin North

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Clarion Inn Austin North
Ranked #138 of 198 Hotels in Austin
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179 reviews from our community

Traveler rating
    52
    40
    40
    23
    24
See reviews for
51
33
17
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Fort Worth, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 17, 2013

In the on-line reservation information it was stated that a FEE would be charged if the cancellation was not in accordance with stated policy.
Wow, to my surprise, the fee which I expected ($25 to $50) and would have gladly paid, turned out to be the entire room rate for the first night. I think they should have stated "first night room rate" instead of the "FEE" which was not defined.
My wife was ill with the winter flu, and our trip was delayed until a later date. No exceptions were accepted for their policy, so we will no longer be staying at Best Westerns.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank MICHAEL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, February 14, 2013
We are terribly sorry for the inconveince. Please note that each website phrase the cancellation policy on their own wording. Furthermore, Please call me to the hotel and I would like to make it right as we do understand last minute emergency.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laredo, Texas, USA
1 review
5 of 5 stars Reviewed December 26, 2012

I have been staying at this hotel for years. I used to take my children and now I take my grandchildren. Although the mall that this hotel is close to (HIghland Mall) is now closed, it is still close to the relatives and friends that I visit. I love the indoor pool and the breakfast. The cook is the greatest! He has been there for years! The value can't be beat!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank VERONICA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas, USA
1 review
4 of 5 stars Reviewed December 20, 2012

We had cr card guaranteed our room for very late arrival. Upon arrival, two room assignments were bailed as not acceptable. 3rd room assignment was very nice.
1 not clean issue
2 door lock issue
2 great

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank JOHN A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
1 review
3 of 5 stars Reviewed December 5, 2012

Stayed for 5 nights. The room was always clean, the was bed comfortable. Breakfast was very good. A/C heating unit was too loud, in-room microwave burned my food, and the internet connection was poor.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank LYNN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 4, 2012

I have stayed at this hotel several times for business in Austin. It's very comfortable and affordable. It's easy to get downtown and the capital. I would definitely recommend this hotel for business or pleasure.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank lizagreene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, MN
Level Contributor
186 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed November 23, 2012

Stayed here 5 nights for the US Grand Prix weekend. The rooms were clean and comfortable, (although would have liked to be able to open room window). The Breakfast Staff of Wayne and Cira were very friendly and gave you a made to order
breakfast and a smile every morning. Thanks to them and all the staff for being so
nice and giving us a great start to the day.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank TIM B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn Austin North

Property: Clarion Inn Austin North
Address: 7928 Gessner Dr, Austin, TX 78753-6506 (Formerly Best Western)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #138 of 198 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Austin North 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
We are conveniently located off Interstate 35, the Clarion Inn Austin North in Austin, TX offers easy access to Texas Memorial Stadium, as well as a variety of other attraction, including: Austin Convention Center Texas State Capitol Bob Bullock Museum Pickle Research Campus LBJ Library ... more   less 
Reservation Options:
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western

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