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“Wonderful Stay & Staff”

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Holiday Inn Austin Airport
Ranked #1 of 203 Hotels in Austin
Certificate of Excellence
Reviewed July 23, 2014

I stayed at Holiday Inn Austin Airport this past weekend and honestly I never write reviews but my stay here was exceptional. Our room was very spacious, and was ready upon our arrival. The staff was amazing and made sure we were accommodated in every way possible. The manager on duty, Joshalyn was a huge help and very informational regarding activities and local attractions during our trip. I will surely visit this hotel again when in Austin & will advise friends and family as well.

  • Stayed: July 2014, traveled with friends
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Thank ETM11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Manager at Holiday Inn Austin Airport, responded to this reviewResponded July 24, 2014

Dear Guest,

Thank you for choosing our Holiday Inn Austin Airport hotel for your last stay in Austin. We are happy to hear that you enjoyed your stay and that you appreciated our services. We are looking forward to your return visit and are grateful for your recommendation.

Best regards from our entire team!

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648 - 654 of 721 reviews

Reviewed July 18, 2014

Staff is friendly and the beds are very comfortable, plus there is a restaurant and bar so i didnt need to leave the property.Also the hotel is close to the airport and they offer a free shuttle to and from the airport. Very clean and accommodating

  • Stayed: July 2014
    • Value
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Thank sfndave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Owner at Holiday Inn Austin Airport, responded to this reviewResponded July 21, 2014

Dear Traveler,

Thank you for your recent review of the Holiday Inn Austin Airport. The team is delighted to hear that you were able to take advantage of the hotel amenities including the onsite restaurant and complimentary airport shuttle. We look forward to hosting you again in the future.

Happy travels!

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Reviewed July 18, 2014

I would like to say that the bartender Ryan was very nice and very professional...he makes the best drinks...on the down side I feel the owners son was somewhat rude...as I was at the bar asking about a new gin I had never had the owners son rudely came out interrupted the conversation and then reprimanded Ryan for doing his job....customer service...other than that I really enjoyed my stay and service.

  • Stayed: July 2014
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Thank pamisueellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Manager at Holiday Inn Austin Airport, responded to this reviewResponded July 22, 2014

Dear Traveler,

Thank you for your 5 star review of the Holiday Inn Austin Airport! Our staff is extremely grateful for your review and apologize if management interrupted your visit at the G Bar and Bistro. Along with customer service, seamless hotel operations is a top priority. Our team wants to ensure that guests not only have a pleasant stay but one that is hassle free as well. Again, I apologize for any interruptions and look forward to the opportunity to host and serve you again in the future.

Happy travels!

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Reviewed July 18, 2014

Its an exceptionally beautiful hotel with great service. We chose to stay an extra night we were so impressed. The hotel is very modern in its decoration and the food is impressive. They also have a great happy hour with craft beer i enjoyed.

  • Stayed: July 2014, traveled on business
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Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Manager at Holiday Inn Austin Airport, responded to this reviewResponded July 21, 2014

Thomas,

We are delighted to receive your recent review of the Holiday Inn Austin Airport. The staff loves to exceed expectations and accommodate guests such as yourself. Thank you again for taking advantage of our daily happy hour and cuisine at our onsite bar and restaurant. We very much look forward to accommodating you in the future.

Happy travels!

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Reviewed July 15, 2014

n over the top customer service felt like I had my own servant. Janice beautiful smile pleasant manners felt like I was the most important person there. Sean, in the restaurant, fabulous food, beautiful presentation, cannot say enough good about the hotel. Even when I was dining alone someone would stop and talk with me for a while. So kind.Thank you. Ruth La Fond

  • Stayed: June 2014
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Thank RuthLaFond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Owner at Holiday Inn Austin Airport, responded to this reviewResponded July 16, 2014

Ruth,

Our deepest thank you for your recent review of the Holiday Inn Austin Airport. Your feedback on our staff and service is heartfelt and we can only hope to serve you again on your next visit to the Austin area. Thank you again and happy travels!

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Reviewed July 14, 2014

Enjoyed the stay. This Inn stands out from the rest. Clean and prompt.
Highly recommended for Business and pleasure.
Easy access refreshments and lounge space.
Thanks to this Inn I was able to vacation in Austin and relax. Everything was taken care of. All new features from reading lamps to led restroom lights. Nice extras!

  • Stayed: July 2014
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1  Thank abegonzSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Owner at Holiday Inn Austin Airport, responded to this reviewResponded July 16, 2014

Dear Traveler,

Thank you for your recent review of the Holiday Inn Austin Airport. We are thrilled to hear that we were able to make your vacation possible and that we surpassed your expectations. Our team would love nothing more than to host and serve you on your next trip to the Austin area. Happy travels!

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Reviewed July 13, 2014

Pleasantly surprised that this was one of the newly constructed Holiday Inn hotels.

The room (double queen beds) was spacious and thoughtfully made with reading lights on each side of the bed, apart from the usual bedside lamps. There were plugs specifically for iPods, tablets, etc. apart from the usual outlets and the convenience of the microwave oven and refrigerator.

This hotel is 6 miles from the airport and the famous Franklin BBQ; 9 miles from the Circuit of the Americas, venue of Formula 1 Grand Prix.

One downside for those seeking value for money: there is no free breakfast in this particular hotel. But if you are eating a hefty BBQ platter at Franklin BBQ, don't bother with breakfast.

  • Stayed: July 2014, traveled with family
    • Location
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Thank Didi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan G, Owner at Holiday Inn Austin Airport, responded to this reviewResponded July 15, 2014

Didi,

Thank you for your thoughtful review of the Holiday Inn Austin Airport. The team is delighted to hear that you appreciated and took notice of the hotel and room amenities as well as the convenient location. We look forward to hosting you again on your next trip to the Austin area and Franklin's BBQ! Happy travels!

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Additional Information about Holiday Inn Austin Airport

Address: 6711 E Ben White Blvd, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 203 Hotels in Austin
Price Range: $112 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin Airport 3*
Number of rooms: 138
Official Description (provided by the hotel):
Welcome to Austin’s newest full service hotel, the Holiday Inn Austin Airport. This brand new Holiday Inn is centrally located near Austin Bergstrom International Airport boasting easy access to Circuit of the Americas and Downtown Austin. Guests can discover the Live Music Capital of the World including 6th Street; Austin’s Entertainment District, and the University of Texas at Austin. ... more   less 
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