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“The perfect place to stay when in Austin”

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Courtyard Austin Airport
Ranked #58 of 199 Hotels in Austin
GreenLeadersSilver level
San Francisco, California
1 review
“The perfect place to stay when in Austin”
Reviewed February 4, 2013

I've stayed in a variety of hotels and motels when visiting Austin and have found the Ct. Yd. by Mmarriott near the Airport to be the overall best deal, hands down. Although not located that centrally in town, being at Hwy 290 and E. Riverside allows you to easily get to wherever you need to be. And, being 5 min from the Airport makes it easy to "get outta town in a hurry" if need be. But what really makes this place shine (and I do mean shine) are the impeccably clean rooms and friendly, efficient staff. They really do make you feel like you're home. My last visit was capped off with the help of Shoshanah, who checked me out with amazing efficiency and a beautiful smile.

JG, San Anselmo, California

  • Stayed January 2013
    • Value
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Helpful?
Thank JGIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, February 5, 2013
We are so happy to hear you enjoyed your stay with us!
We truly appreciate you taking the time to write a review. It means the world to us to hear from our guests that we are doing well.

Next time you're in Austin, come see us. Shoshanah and the team will be here to take great care of you.


Sincerely,
Mesh and the Courtyard Team
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448 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
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English first
Alexandria, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 3, 2013

I have stayed twice at this hotel - a week in Sept. on the 5th floor & a week in Dec. on the 3rd floor. The hotel staff are nice & greet you appropriately and the rooms are decent. My issue is the lack of hot water. I take my showers in the late evening & a friend of mine takes her showers early morning ... it took me at least 10 minutes to get luke warm water & my friend only got cold (no warm) water for her shower (she was on the 2nd floor). So if you don't mind cold/luke warm showers, then this is a nice place to stay.

  • Stayed December 2012, traveled on business
    • Value
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Helpful?
Thank Lucy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, February 4, 2013
Thanks for taking the time to write a review. We truly appreciate the feedback. I'm sorry you had trouble with the water. Our maintenance team is amazing and is quick to address issues if they come up. We are sorry this issue wasn't brought to our attention during your stay, we would have fixed it immediately.

Next time you're in Austin, we would love the opportunity to earn your business. We hope you give us another try!
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Dallas, Texas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 2, 2013

The room was clean. The linens were clean. The bed was comfortable. I got a special internet price. The staff was nice. Their was free wi-fi. No continental break-fast. We avoided the restaurant based on the price. Came in at 10pm at night, there was little parking. We were lucky to get a spot. There is construction adjacent to the area as well as an abandoned hotel. Used the treadmill, but the TV was situated in an awkward spot. Fitness area was clean. Checkout was easy.

  • Stayed December 2012, traveled with family
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Helpful?
Thank landocm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, February 4, 2013
We appreciate the feedback! Thank you for taking the time to write a review. We take all of our TripAdvisor responses into account when making decisions about our hotel.

We are sorry you experienced construction, it's one of the side effects of being America's fastest growing city. The Ben White project is scheduled to be completed soon, making it faster and easier for travelers to get to the airport.

Next time you come to Austin, we would love the opportunity to host you and earn that 5th star!
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LSHCM
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 29, 2013

The hotel was quite nice, and seemed to have been recently redone. The staff was very friendly. My only issue was i didnt get my wake up call, but the alarm clock worked!

Shoshanah at the front desk was especially gracious and upbeat.

  • Stayed January 2013, traveled on business
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    • Cleanliness
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Helpful?
1 Thank LSHCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, January 30, 2013
Thank you for taking the time to write a review! Thanks to you and others who wrote this week, The Courtyard Austin Airport has been ranked Top 10 in Austin. We are thrilled about it.

We are so happy to hear you enjoyed your stay. Come back and see us next time you're in Austin. Shoshanah and the team will be here to take great care of you.
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Temple, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 28, 2013

The room and property as whole were well maintained. The front desk personnel was very friendly. Good nearby breakfast options at Waffle House or Starbucks within walking distance. I recommend a 5-10 drive to a place called Juan in a Million though for a really good authentic local breakfast. The internet was initially very slow, but a call with IT helped to get speeds a little better. That said, it still could have been faster.

  • Stayed January 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Andrew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, January 29, 2013
Thank you so much for taking the time to write a review. We love to hear how we're doing and appreciate the feedback.

Come see us next time you're in Austin! We would love to host you again.


-The Courtyard Team
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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 27, 2013 via mobile

I would like to say I had a great experience at this hotel. Clean rooms, great service, great breakfast. Every thing was exceptional! Shoshona (sp) and Eric the driver are exemplary employees and went out of their way to accommodate me. Also try the made to order omelets for breakfast.

  • Stayed January 2013
    • Value
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    • Service
Helpful?
Thank mjw9091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, January 28, 2013
We're so happy to hear you enjoyed your stay! We truly appreciate you taking the time to write a review. Shoshanah is one of our newest employees and has already proven to be a great addition to the team. It's great to hear you enjoyed both her and our van driver Eric.

Come see us next time you're in Austin. We'd love to have you back!
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Baltimore, Maryland
2 reviews
Reviewed January 27, 2013

This Courtyard made a tough trip a very good stay. I'm a Gold member with Marriott, and I am pretty sure it was the best property I stayed in all year - staff was pleasant from Shuttle Driver to Front Desk and the Restaurant. Jen at the bar is the best, and she always has a kind word for everyone. This was my first time at this hotel. Whenever in Austin, I will be back.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank UB52_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Courtyard Austin Airport, responded to this review, January 28, 2013
We'd LOVE to have you back!

Thank you for taking the time to write about us. It thrills us to hear we're doing well. We are so happy to hear you enjoyed Jen as well. She has proven time and time again that she is an invaluable asset to our team.

From all of us at The Courtyard,
Thank you
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Additional Information about Courtyard Austin Airport

Property: Courtyard Austin Airport
Address: 7809 E Ben White Blvd, Austin, TX 78744-1774
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Austin
#37 Business Hotel in Austin
#51 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Austin Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Courtyard Austin Airport hotel just 2 miles from Austin-Bergstrom Airport, has just been renovated. With all new furnishings, free airport shuttle and reasonably-priced park and fly service, we're a standout among Austin airport hotels. Our new lobby is highlighted by the Bistro offering healthy breakfast items and Starbucks coffee. We even have a separate lobby bar serving cocktails and local beer and wine (5pm-11pm Mon-Fri). Business travelers appreciate our close proximity to downtown Austin, the convention center and Department of Veterans Affairs. Enjoy a weekend getaway and visit nearby attractions like 6th Street, Zilker Park and Circuit of the Americas. Relax in your room equipped with flat-screen TVs, free WiFi and comfy new sofas, or hit the 24-hour fitness center or indoor pool to stay active. Make the most of your next trip to the Lone Star State at Courtyard Austin Airport. ... more   less 
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Austin Marriott
Austin Courtyard

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