I typically expect a lot from Marriott and Residence Inn did not deliver this time around. I reported that my bed was broken but nothing was done about it. It was OK for one night. I would not go back. The location is very convenient, however; so I would recommend for anyone who is not looking for exceptional service and top level amenities. The breakfast was great, however; it stated that the hotel had "complimentary" breakfast but I was charged for it. I am still disputing the bill, who knows how long it will take for Marriott to respond to my query.
- Official Description (provided by the hotel):
- Explore virbant downtown Austin, Texas while retreating to the Residence Inn Austin Downtown/Convention Center. Guests of our hotel are served complimentary breakfast every morning before guests attend conferences, trade shows and networking events at Austin Convention Center. ... more less
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- Also Known As:
- Residence Inn Austin Downtown / Hotel Austin
- Austin Residence Inn