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Courtyard by Marriott Austin Downtown/Convention Center
Ranked #65 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Charleston, South Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff!”
4 of 5 bubbles Reviewed February 25, 2014

We recently enjoyed a long weekend at the Marriott Courtyard/Downtown with a group of friends. Entire staff was very friendly and accommodating, especially Tom the Bellman. Great location. We were also able to fit in a one day trip to San Antonio.

Room Tip: 4th Street rooms are quieter than 5th Street.
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  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fred H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, February 27, 2014
Fred H,
Thank you very much for taking time to post your review and most importantly for recognizing our amazing associates, specifically Tom. The team works hard to provide each guest with a memorable visit and I am proud this hard work was on display during your long weekend. I hope you had a great time in San Antonio but even a better time in Austin. Thank you for choosing our hotel and do visit again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
    142
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Veldhoven, The Netherlands
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed February 1, 2014

Being conveniently located in downtown Austin, its rates are higher than similar Courtyard hotels somewhere else.
The rooms are clean and tidy. I wish they had a mini fridge and a safe as well.
On the 2nd floor there are good meeting rooms and a bigger than average gym located in the adjacent wing of the Residence inn. In the gym, new cardio machines and the nice touch of cold towels available.
At the ground floor there are a convenient pub/restaurant and a Starbucks.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dcg69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Front Office Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, February 3, 2014
dcg69,
Thank you for taking time to post your review. The team works hard to provide the genuine care and hospitality you mention and we will continue to work hard so we are even more polished for you next visit. With over 20 pieces of equipment in the gym we are able to cater to almost all fitness levels and also have a great run/walk trail just a few blocks from the hotel. Thank you very much for choosing our hotel we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
98 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 30, 2013

We enjoyed our recent stay at Courtyard over the holidays. Excellent location, good self parking (though $23 a night!), pleasant if somewhat narrow rooms, good amenities and furnishings. I love having a Starbucks in the lobby. service was quite cheerful. The health club is average,though there is a pool for kids. Pleasant stay.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Herb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, January 1, 2014
Herb,
Thank you for staying with us and for taking time to post your review. I am glad you had a chance to interact with our amazing associates and enjoy all the amenities of the hotel. Our fitness center boasts individual TV's on all of our equipment along with free weights and a universal machine. We do have chilled towels and earphones for our guests convenience and comfort. Thank you again for staying with us and we look forward to entertaining in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 27, 2013 via mobile

Shared lobby and overall vibe are a bit odd. Attached chain restaurant food turned out to be better than I expected. Staff and service were great. Very close to the convention center and other attractions. But there are other hotels in the area with a bit more ambiance that are close to things and in the same price range.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DebbieRNJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Front Office Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, January 1, 2014
Debbie,
Thank you for taking time to post your review. We strive to WOW all of our guests and thank you for letting us know that we did not meet your expectations. We will continue to work hard to provide the service that we have become known for in downtown Austin. I look forward to your return so our associates can show you their genuine care! Thank you for staying with us! Happy Holidays
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed December 25, 2013

The Courtyard in Downtown Austin sits diagonally across the street from the convention center. It could not be more convenient if that's where your business is and the intervening intersection is stop signs (not lights), so you can get there in under a minute. Now, if you're going elsewhere in downtown Austin, you can probably walk there from the Courtyard in 5-10 minutes easily.

The property itself is "married" to a Residence Inn -- same building, but two distinct properties giving you access to the amenities of both. The Courtyard has the Starbucks and the restaurant on property, while the Residence Inn has the exercise room, the pool, and some great hidden sitting/working areas in its lobby.

On the Courtyard side, which is where I stayed, the rooms were very nice. One of the most comfortable beds I've had in recent memory, good working area, and speedy internet. Having the Starbucks is convenient. The restaurant on property is a buffet for breakfast and, I think, lunch. It's a sports bar the rest of the day. It's not bad, but not stellar either -- standard tank-filling fare for the morning.

What made the property stand out was the staff. My check in process took seconds and they were standing there waiting on me (or anyone) when I arrived. I needed to delay my check out and they happily accommodated. When I asked about the breakfast options that Marriott Elite Rewards members get, they provided some breakfast vouchers.

When I go back to Austin, this is where I'm staying.

Room Tip: Tip: If you're looking for lobby working/meeting space, walk over to the Residence Inn side. The...
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rabbit43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, January 1, 2014
Rabbit,
Thank you for staying with us while in Austin and for taking time to post your review. I am please that you were able to experience our amazing associates. They work hard each and every day to ensure our guests feel at home and are able to maintain their routine when staying at our hotels.
Thank you again and we look forward to hosting in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 bubbles Reviewed December 5, 2013

We stayed there because it was a short walk to 6th St. to go out for Mardi Gras, and that worked out well.
The young lady who checked us in acted like we were inconveniencing her, and she told us nothing except how to get to our room. We had to ask her about the parking, the breakfast, etc.
Other than that, it was a good stay, with a nice room in a good location.

Stayed February 2013, traveled with friends
Helpful?
1 Thank Tex s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Front Office Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, December 6, 2013
Texa s,
Thank you for posting your review from your Mardi Gras Weekend earlier this year. Since your last visit we have worked hard on our arrival and do take time to walk each guest to the elevator while explaining some of the features of the hotel. While we cannot get all the amenities into that short walk we will always be available to answer any questions you may have. Thank you for your feedback and we look forward for you next visit so we can show you some changes.
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Boston MA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed November 28, 2013

coffe maker surrounded by food particles from last guest's breakfast and iron rusted out so shirt ruined all make me wonder if housekeeping is something you have to request at check-in. Won't be staying here again,

  • Stayed September 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
Helpful?
Thank EdouardBostonMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review, December 5, 2013
EdouardBostonMA,
Thank you so much for taking time to let me know about the poor housekeeping service you received with you were staying with us. I have taken time this week to work with the housekeeping team to ensure they are not missing any steps while servicing rooms. Also, we have worked on our inspection process to ensure our inspectors are teaching and guiding the housekeeping team and helping them to execute perfect rooms every day. Thank you again and I do hope you give us another try when you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Austin Downtown/Convention Center

Property: Courtyard by Marriott Austin Downtown/Convention Center
Address: 300 E 4th St, Austin, TX 78701-3612
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Downtown/Convention Center 3*
Number of rooms: 270
Official Description (provided by the hotel):
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 
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Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Courtyard
Austin Marriott

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