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Courtyard by Marriott Austin Downtown/Convention Center
Ranked #65 of 202 Hotels in Austin
GreenLeadersSilver level
Reviewed May 22, 2013

The room service is bad. The starbucks in the lobby is good and better spending money here than in the restaurant. The rooms are neat and clean and the stay minus the food was comfortable. The staff was also cordial and helpful. Being a Marriott I was hoping for more hence the disappointment. Its well located , being in downtown austin there are lots of things to do at walking distance.

  • Stayed: August 2012, traveled on business
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Thank bhakok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 24, 2013

bhakok,
Thank you for staying with us while you were in Austin. Here at the Courtyard by Marriott we do offer delivery from our Champions To-Go in room menu. I will share your comments with our culinary team so they can look for ways to bridge the gap between our Champions To-Go delivery and the In Room Dining experience of our Full Service Marriott, JW and Rensisance hotels.

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Reviews (438)
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293 - 299 of 439 reviews

Reviewed May 16, 2013

This hotel has a great location right in downtown Austin within walking distance to bars, restaurants, 6th street and the famous bat viewing at Congressional Bridge! Fantastic service, way more than you would expect from a Courtyard including valet parking!!! The rooms are nice and clean, staff's friendly and helpful, breakfast's good. We really enjoyed our stay here and definitely recommend it to others!

  • Stayed: May 2013, traveled as a couple
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Thank Malin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Guest Relations Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 21, 2013

mallafri,
Thank you for choosing our hotel while you were in Austin. We are all proud you were able to experience our hospitality! See you soon.

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Reviewed May 16, 2013

Yes, it is a good location in downtown Austin (but so would be several other hotels within a couple of blocks too). Yes, it has a Starbucks in the lobby. However, I have never rated a Marriott Hotel as "Poor" before. Especially one that costs $250 a night. I am VERY loyal to Marriott. My reasons rating this hotel as poor are 1) NOISE and 2) No Hot Water. We stayed on the 4th floor and could hear street noise in the room. I am not talking about the occasional siren or other very loud noise source. We could hear cars driving past, drunks and bums shouting on the street, etc. We also could hear any noise in the hall. The ice machine turning on and off 2 rooms down. Normal people walking to their rooms. Talking in the adjacent rooms. A child crying in a near room. Not to mention when the party people rolled in from 6th street at 3 am. The noise insulation is very poor! Then when we went to take a shower in the morning there was no hot water. The best it got after running for about 5 min was luke warm. Needless to say i was very disappointed in my stay here. Otherwise, the hotel location and facilities are very good. (If you are noise tolerant then you might like staying here.)

  • Stayed: May 2013, traveled as a couple
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Thank mrhackerott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 21, 2013

mrhackerott,
Thank you for sharing you feedback with us. I good night sleep for each guest is our goal and I extend my apologies for the multiple interuptions you experienced. Our enginerring team has also fixed the valve that prevented your room from gaining hot water in the morning. We do look forward to keeping you as a loyal Marriott guest and hope we get a second chance to entertain in the future.

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Reviewed May 10, 2013

Clean Rooms and perfect location. Stayed here for a conference at the Convention center across the street. 6th street is just 2 blocks up. Just ask that your room not be right above the fire station. Every time they got called out it was LOUD. Even on a high floor. Otherwise everything was great. Starbucks and a big sports bar downstairs.

Room Tip: avoid rooms above the firehouse
  • Stayed: May 2013, traveled on business
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Thank Aaayron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 13, 2013

Aaayron,
Thank you for taking time to post your review and for choosing our hotel for your conference. We look forward to entertaining in the future.

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Reviewed May 8, 2013

This hotel is located right where you want to be. You can easily walk to the convention center, or wander along 6th Street for some grown up fun. The capitol is close by, as well as lots of great restaurants.

Our room was on the top floor and we had a great view of the city. The room was large and included a couch and desk. The bed was comfortable and the bedding was very nice. The towels were adequate. The bathroom was modern and the whole room was very clean.

  • Stayed: May 2013, traveled as a couple
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Thank bauercat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Guest Relations Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 9, 2013

bauercat,
Thank you for staying with us and for sharing your comments on our hotel and our amazing location in the Heart of Austin. See you Soon!

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Reviewed May 7, 2013

Upon arrival, we were upgraded to an Executive room which was a nice touch. The staff was always very accommodating and very nice. The room and bathroom were both very clean and we enjoyed the view of downtown from our high floor. I also liked that every morning, there were bananas, apples, oranges and coffee available in the lobby. The Starbucks downstairs was also nice to have. I also liked that we had an empty fridge and microwave in the room.

The location is unbeatable, you are in the middle of downtown and walking distance to everywhere. Also, we had no noise issues whatsoever, probably because we were on a very high floor. My only small complaints would be - the toiletries could be better and parking is a bit expensive (but this is expected of downtown). Wi-Fi is free. I would most definitely stay here again.

Room Tip: Try to stay on a high floor, in an executive room. They get a lot of daylight and some have nice vie...
  • Stayed: April 2013, traveled with friends
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Thank Jen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 9, 2013

Jen D,
Thank you so much for staying with us. We all appreciate your business and are glad you had a chance to enjoy our hospitality. We look forward to the chance to entertain in the future.

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Reviewed May 6, 2013

Very nice stay. I will continue to stay at this hotel. Great location within walking distance to so much....cool lobby, nice and clean rooms. Staff was very nice and so was valet staff. Very professional. Starbucks a nice added bonus.

Room Tip: high floor is always best
  • Stayed: April 2013, traveled on business
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Thank Sandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this reviewResponded May 9, 2013

Sandy D,
Thank you for staying with us on your most recent trip to Austin. We look forward to having back again and again!

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Additional Information about Courtyard by Marriott Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
Price Range: $213 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Austin Downtown/Convention Center 3*
Number of rooms: 270
Official Description (provided by the hotel):
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 
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Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Courtyard
Austin Marriott

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