This is a bit odd. I work with the Federal Government. You did not have rooms available at the Government rate, so we had to stay in a hotel about 2 miles away. But we were able to have our meeting in your hotel. Your staff treated us just like I would have expected if we were staying there!! The most impressive part was when on the evening of our last day the shuttle from the other hotel did not show up to pick up most of the class, your staff agreed to take them back to the other hotel!
That is what I term quality customer service! Please make sure that your staff knows that we really appreciated their thoughfulness and help in our time of need.
I will continue to recommend your hotels in the future and hope we can work out the financial details on a case by case basis.
I was course coordinator for the class in your building.
Glenn M. Stubbs
- Official Description (provided by the hotel):
- Just 3 miles from downtown Austin and 4 miles from the airport, the Wyndham Garden Hotel is a prime destination. Enjoy easy access to the city's high-energy music, sports, university, arts, and business districts while delighting in a backdrop of scenic Texas Hill Country. Wyndham has teamed with post-modernist design legend, Michael Graves, to create a refreshing hotel experience. The result: upscale but affordable Texas Hill Country accommodations with unique features and products for an unforgettable Austin getaway. ... more less
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- Also Known As:
- Wyndham Garden Hotel And Woodward Conference Center
- Wyndham Garden Hotel & Woodward Austin
- Wyndham Austin
- Austin Wyndham