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“Amazingly Clean and welcoming”

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Super 8 Austin/Airport South
Ranked #74 of 203 Hotels in Austin
San Antonio, Texas
1 review
“Amazingly Clean and welcoming”
Reviewed May 24, 2011

I just returned from a 4 day mini-vacation in Austin, Tx. I chose this hotel because of all the great reviews, and proximity to the airport. I made a great choice! When I arrived, the first thing that caught my attention was how great it smelled. Check in was quick, and i asked about getting an upgrade, with a coupon I had printed out. The upgrade we were given was AMAZING!! We were in the Therapeutic Spa Suite, the bed had a net canopy around it which gave the room a little romance. We had a jacuzzi in our room with ambience lighting to go with it. We had a king size bed with lots of pillows, including a body pillow, the bed was WONDERFUL!! The room had a big tv with dvd and vhs built in which was great, not to mention the free internet. The lobby was inviting with couches and pillows, even a free massage chair to use at your leisure. There was a shelf with books, dvds, and behind the counter some late night goodies and necessities available for purchase. There was a great coffee machine in the lobby which made one cup of coffee at a time, and it was available 24/7. Every evening from 6-9, fresh cookies, cake, or fruit. Breakfast was nice, we had waffles with bacon every morning. Another great thing, they had a starbucks coffee machine, which was very convenient. Over all I would highly recommend this hotel. The owner makes it a point to make you feel welcome, and the rooms have little detais that will make you feel at home. Thank you Super 8, we had a terrific time.

  • Stayed May 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coconut1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Front Office Manager at Super 8 Austin/Airport South, responded to this review, May 28, 2011
Thank you for your support and graciousness. We value your comments following your stay at Super 8 Austin Airport, South. We regard your commentary as advice on how to better our hotel. Thank you for your time. With God’s Grace, we hope to see you on your returning trip to Austin, Texas.

Maya Kumar
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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744 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Terrell, Texas
Level Contributor
197 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed May 21, 2011

Had been planning a wkend. trip to Austin for some time. Planned on staying here due to rank here and somewhat close to outdoor activities. Very clean, EXCELLENT service. Rooms good, but could be a little nicer. Our room was a 'suite'. It had a large screen TV, but I think it was manufactured in the 90's. A 42" LCD would have been more appropriate. We were on front of bldg. and people coming in during the night kept waking us up, and we were on 3rd floor. A room on the back might be better. Overall a very good experience, but not sure it is the best in town.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greggtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Front Office Manager at Super 8 Austin/Airport South, responded to this review, May 22, 2011
I appreciate your taking the time to write and hope you will accept my apologies for the inconvenince. This weekend was a University of Texas Graduation therefore many of our guest were having fun. Although we spoke with some guest to keep noise level to a very minimum.
I have investigated your comments and have taken corrective steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we have made immediate corrective action.
We appreciate your patronage and hope you will stay with us at the Super 8 Austin Airport, South the next time you are in Austin. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Sincerely,

Maya Kumar
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 20, 2011

This was a great place to stay! Clean, quiet, and the room was spacious and wonderfully decorated. Plenty of pillows, plenty of towels, and the bed was super comfortable! You can even request "special" pillows. Breakfast was enough to satisfy any taste. At the time of my stay, choices included waffles, bacon & eggs, sausage biscuits (my favorite!), fruit, cereals, pastries, juice, milk, and Starbucks coffee. The staff was friendly and I thoroughly enjoyed the stay. Will definitely visit this place again!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank simfantx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Front Office Manager at Super 8 Austin/Airport South, responded to this review, May 24, 2011
Thank you for your support and graciousness. We value your comments following your stay at Super 8 Austin Airport, South. We regard your commentary as advice on how to better our hotel. Thank you for your time. With God’s Grace, we hope to see you on your returning trip to Austin, Texas.

Maya Kumar
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2011

This is the second time we have stayed at this Super 8; it is extremely clean, smells nice, the staff and owners are very accomading; you can even print your boarding pass on site at no charge. You can leave your car at the hotel for almost half of what the airport charges and they will take you to the airport whenever you need to go and with just a phone call to them when you return they are there within minutes to pick you up and return you to the hotel and your car, with offer of coffee or whatever ever you need. One hint; I booked thru Hotels.com and in talking to Sam (owner) he said he could give a better rate if you call the hotel direct. The pillows could be more comfortable but this is the only thing that I see they can improve on. The Continental Breakfast has a good variety of items, more than most usual Cont. Breakfast.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reeves65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Front Office Manager at Super 8 Austin/Airport South, responded to this review, May 21, 2011
Thank you for your support and graciousness. We value your comments following your stay at Super 8 Austin Airport, South. We regard your commentary as advice on how to better our hotel. Thank you for your time. With God’s Grace, we hope to see you on your returning trip to Austin, Texas.

Maya Kumar
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2011

First impression upon walking into the room, I was impressed with the decor. It didn't look like a generic hotel room, it actually had some style. Room was very clean, and the bed was really comfortable. Another plus was that there were lots of pillows and they weren't as flat as a pancake. They had a really good breakfast and I thought the Texas-shaped waffle-maker was an interesting touch. Conveniently located and easy to find. All in all, I would definitely recommend to a friend and will stay there again on my next trip to Austin.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fredrj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Front Office Manager at Super 8 Austin/Airport South, responded to this review, May 18, 2011
Thank you for your cooperation in taking the time to write such a wonderful comment following
your stay to the Super 8 Austin Airport, South.
Your comments on our performance were most generous and shall be passed on to the
appropriate staff members. It is always gratifying to know that our efforts were effective and
appreciated.
We appreciate your patronage and hope you will stay with us at the Super 8 Austin Airport, South the next time you are in Austin, Texas. We look forward to your return

Maya Kumar
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearland, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 10, 2011

Stayed one night on the first floor of the hotel. Staff was very friendly and allowed us to check-in early. Enjoyed the free hotel movie channel and breakfast. Coffee was very good and waffles turned out perfect. Our room was clean and the bed very comfortable. Only problem we had was trying to use the side entrance which would not open/scan the room key.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raptortx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Front Office Manager at Super 8 Austin/Airport South, responded to this review, May 13, 2011
I appreciate your taking the time to write and hope you will accept my apologies for a side entry door.
I have investigated your comments and have taken corrective steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we have made immediate corrective action.
We appreciate your patronage and hope you will stay with us at the Super 8 Austin Airport, South the next time you are in Austin. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Sincerely,

Maya Kumar
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
Reviewed May 9, 2011

Beds were very comfortable, attractive decor, liked the food that was available for the free breakfast. Price was economical and every thing clean. Good Job.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dufsp122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super83120, Guest Relations Manager at Super 8 Austin/Airport South, responded to this review, May 13, 2011
Thank you for your cooperation in taking the time to write such a wonderful comment following
your stay to the Super 8 Austin Airport, South.
Your comments on our performance were most generous and shall be passed on to the
appropriate staff members. It is always gratifying to know that our efforts were effective and
appreciated.
We appreciate your patronage and hope you will stay with us at the Super 8 Austin Airport, South the next time you are in Austin, Texas. We look forward to your return

Dee Mehra
Guest Relations Team Member
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Austin/Airport South

Property: Super 8 Austin/Airport South
Address: 3120 Montopolis Drive, Southwest corner of Highway 71 and Montopolis Drive. Behind Jack In The Box, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Austin
#26 Romantic Hotel in Austin
#29 Family Hotel in Austin
#34 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Austin/Airport South 2.5*
Number of rooms: 37
Official Description (provided by the hotel):
Close to Convention Center, Sixth Street, University of Texas at Austin and Town Lake Super 8 Austin Airport, South hotel offers convenience to Austin-Bergstrom International Airport and downtown Austin attractions. Situated off Interstate 35 and Highway 71, our Austin hotel is minutes from the vibrant arts and music scene on 6th Street. Rely on our non-smoking, Austin, TX hotel for value. Take advantage of conveniences like free Wi-Fi Internet access, well-lit free parking and guest laundry facilities. Our gym makes it easy to squeeze a workout into your busy day, and we offer a sauna if you need to unwind. Begin each morning with free SuperStart continental breakfast with bacon and waffles. Kids 17 and under stay free with an adult. Super 8 Austin / Airport South hotel offers convenience to Austin-Bergstrom International Airport and downtown Austin attractions. Situated off Interstate 35 and Highway 71, our Austin hotel is minutes from the vibrant arts and music scene on 6th Street. Rely on our non-smoking, Austin, TX hotel for value. Take advantage of conveniences like free Wi-Fi Internet access, well-lit free parking and guest laundry facilities. Our gym makes it easy to squeeze a workout into your busy day, and we offer a sauna if you need to unwind. Begin each morning with free SuperStart continental breakfast with bacon and waffles. Kids 17 and under stay free with an adult. LOCAL ATTRACTIONSOur Austin hotel is convenient to downtown Austin entertainment and attractions. Take a walk around Lady Bird Lake and check out Zilker Botanical Garden along the way. For live music, head to the venues of 6th Street and the Warehouse District, or catch a performance at Austin City Limits. If a campus visit is in your plans, University of Texas is close to our hotel, and major events and conferences at Austin Convention Center are also nearby. Explore Capitol Visitors Center, hike along Town Lake or bring your family to Austin Childrens Museum.DINING OPTIONSSeveral restaurants are within easy reach of our Austin, TX hotel. Try fried catfish or oysters at Catfish Parlour or Mexican food at El Meson. Other choices include 888 Pan Asian and Threadgills Home Cooking. TRANSPORTATION SERVICESReach your terminal in minutes with free shuttle service to Austin-Bergstrom International Airport. Our friendly staff can provide you with details. ... more   less 
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Also Known As:
Super 8 Austin Airport, South Hotel Austin
Super 8 Hotel Austin
Super Eight Austin
Austin Super 8
Austin Super Eight

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