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“Excellent Dining Experience”
Review of Joe's Crab Shack

Joe's Crab Shack
Ranked #651 of 3,801 Restaurants in Austin
Price range: $21 - $30
Cuisines: Seafood
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Restaurant details
Good for: Families with children
Dining options: Late Night, Reservations
Neighborhood: South Austin
Reviewed October 18, 2012

Stopping in Austin,Tx for the night, heading back to NC from vacation, we happened upon Joe's Crab Shack. Being lovers of seafood, and never had the opportunity to eat at Joe's, we decided to stop in. The service was OVER the TOP. The manager on duty made my entire family feel at home and welcome. The "service staff" (sometimes they don't like to be called waiters and waitresses) were overly accommodating. As we devoured the succulent seafood dishes our glasse, which were bearly sipped out of were continuously refilled. My children, who are not exactly children, but young adults commented after we left, "I think that was the best service we have EVER received in a restaurant!" HATS-OFF to Joe's Crab Shack in Austin, TX!!!

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1  Thank Steves557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 - 79 of 97 reviews

Reviewed October 4, 2012

We've eaten at several Joe's locations throughout the USA. We were actually headed for another restaurant and the Austin location was along the route. We opted for seafood; we were not disappointed. The food was (as we've found elsewhere) very good and reasonably priced. Our server (Aaron, I believe) was knowledgeable and very attentive. Two 'managers' came by our table, also, just to make certain we were cared for and that our orders were as we desired. It really can't get any better than that!

1  Thank RichardB562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

Our server was delightful, the food was good and the restaurant was located along the downtown river and off the beaten path which was refreshing! Our only complaint was that one of the meals was delivered to the table well before the others by another server. Once delivered all the food was hot and tasty. The manager came by to be sure we were having a good experience and once told about the food delievery was quick to offer a complimentary desert and assured us that she would follow up on the matter. She later returned to the table to thank us for the visit - we really felt valued as a customer! We'll definitely be back when we're in the area!

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1  Thank CathyK76837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Joe's is always good. The location of this one is great! Nice views of the river from the terrace and you can also see a good part of downtown Austin. If you like good crab and fish, this is your place...

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1  Thank SWSHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Although the menu didn't vary from other Joe's locations, the location on Town Lake makes this experience one you'll go back to over and over.

1  Thank TXAuntBun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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