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Traveler rating
1,527
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All reviews convention center great location austin downtown valet parking within walking distance free breakfast indoor pool valet staff sitting area corner room room was spacious great place to stay rainey street restaurants and bars lady bird lake excellent stay would definitely stay here again
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19 - 24 of 2,219 reviews
Reviewed 3 weeks ago

I highly recommend this property for a stay in downtown Austin. It's convenient to most everything without being in the middle of the crowds. The staff is most helpful, the property is clean, and the ambiance is relaxing.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Extraordinary599341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuhsin_Yang, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 1 week ago

Hi Extraordinary599341,

Thank you for your kind review and 5 stars rating. We are happy to know you liked our hotel and location. It's our goal to provide excellent services, if you would like to provide more feedback, please don't hesitate to let us know. We welcome you back whenever you are in Austin.

Best regards,
Hyatt Place Austin Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Full sectional sofa in the room made the stay very comfortable. There is no restaurant in the hotel but some good choices nearby. The breakfast is full of healthy choices, well presented, but lacked flavor.

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dawnchuckphillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuhsin_Yang, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 1 week ago

Hello dawnchuckphillips,

Thank you for 4 stars rating and providing your valuable feedback. We are happy to learn that you liked our hotel, amenity and location. We apologize for any inconveniences occurred during your stay. It's our goal to provide excellent services and we will definitely address the breakfast issues with appropriate team members, if you have additional feedback, please don't hesitate to let us know.

Best regards,

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Reviewed 3 weeks ago

What a great stay I did not want to leave as every time and passed thru the lobby the desk staff said hi and learned our names. They could see your full hands and help with the elevator access. They truly felt like they cared about you and wanted you to enjoy your time at the hotel and in the city.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank bigboytrolley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuhsin_Yang, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 1 week ago

Hello bigboytrolley,

Thank you for providing your review on your recent stay at Hyatt Place Austin Downtown. We are happy to know you like our services, we welcome you back whenever you are in Austin!

Best regards,
Hyatt Place Austin Downtown

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Reviewed 3 weeks ago

The hotel is centrally located, clean and well cared for. The rooms are big and had everything I needed. The staff was fantastic...so pleasant and willing to help with anything. The only down side was limited variety at the bar.

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Faye122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuhsin_Yang, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 1 week ago

Hello Faye 122,

Thank you for your kind review and 4 stars rating, we are happy to know you liked our hotel and services and we will share you feedback regarding the bar with our team. We hope to host you again in the near future.


Best regards,
Hyatt Place Austin Downtown

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Reviewed 3 weeks ago

The hotel is clean and the personnel friendly and helpful. Nice, big rooms with sitting area. The location is convenient to the Convention Center and 6th street activities with lots of good restaurants nearby.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank P1846GEbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuhsin_Yang, Sales Manager at Hyatt Place Austin Downtown, responded to this reviewResponded 1 week ago

Hello P1846GEbilly,

Thank you for your 5 stars rating and kind review, we are happy to know you liked our hotel! We welcome you back whenever you are in Austin.

Best regards,
Hyatt Place Austin Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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