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“Great Hotel”

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Hyatt Place Austin Downtown
Ranked #13 of 203 Hotels in Austin
Certificate of Excellence
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1,698 reviews from our community

Traveler rating
    1,177
    396
    83
    27
    15
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289
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49
831
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
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English first
2 reviews
Reviewed June 19, 2014

Downtown Austin is not the easiest to navigate around but the staff there does an excellent job of making the experience and stay as seamless as possible. The pullout sofa for the kids was incredibly comfortable.

  • Stayed June 2014, traveled with family
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Helpful?
Thank rgseabern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, June 25, 2014
rgseabern, we are happy to know that our staff provided the recommendations and navigation tips to make your stay in Austin a great experience. Thank you for taking the time to share your review and excellent rating of the hotel. We are happy to hear that our Cozy Corner sofa sleepers were the perfect fit for your family.

Safe Travels,
The Team at the Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
Reviewed June 18, 2014

My daughter's wedding guests were served well at this hotel. The staff was beyond friendly and the facilities were very welcoming, including the great breakfast in the morning and friendly bar attendants. The central location was very helpful in making our stay in Austin a memorable experience.

  • Stayed June 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels

Helpful?
Thank 465carylc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, June 25, 2014
Congratulations on your daughter's wedding, we are happy to have been a part of the celebration weekend and to be able to make it a memorable weekend! We appreciate your comments and excellent rating of our hotel.

Sincerely,
The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 6 Contributor
180 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 18, 2014

Stayed at the here recently for business trip. Staff was friendly. They always acknowledged my coming and going and were quick to provide any needed service. Nice and comfortable room. Decent free breakfast. Location is perfect for total city access. Will stay here again.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank JediFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, June 25, 2014
JediFox, we thank you for your excellent review and are happy to have you back soon!
Safe Travels, The Hyatt Place Austin Downtown
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San Antonio TX
Level 5 Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 18, 2014

This is a great hotel with every amenity of a large hotel yet a very small boutique hotel atmosphere and impeccable service. The only thing they did not offer was room service. They did however have a grab and go menu as well as a restaurant which you could purchase you food and take it up to your room. We were there for two and a half weeks and never encountered any issues with service or room! There are also lot's of dinning options within a block or two. The only slight problem was a long wait for your car from valet when there are a lot of people requesting their car at the same time. But I must note there were a lot of us leaving at the same time and it can all happen only so fast!

  • Stayed June 2014, traveled on business
    • Value
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    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Paris_lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, June 25, 2014
Paris_lane, it was a pleasure to have you stay with us for such an extended stay; we are happy to know that we exceeded your expectations! We also appreciate your very kind words and 5 out of 5 rating. We look forward to your next visit to Austin and hope to see you again soon... our doors are always open.

Best Regards,
The Team at the Hyatt Place Austin Downtown
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Lubbock, TX, United States
1 review
Reviewed June 17, 2014

I highly recommend the Hyatt Place in Downtown Austin, Texas. The customer service was outstanding. Because it was such a great place, I really didn't have any issues, but just walking into the place, you felt at home. The staff made, and makes, a concerted effort to show that you are a valued guest. I loved it, and totally lucked into the place as it was booked by my travel department. Check it out, you will not be disappointed!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels

Helpful?
Thank Chad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, June 25, 2014
Thank you Chad for the excellent rating and wonderful review. We are very pleased to know that you felt at home during your stay and that our staff made quite the impression-- we'll be sure to share your comments with the team. We do hope to see you in Austin again soon!

Sincerely,
The Team at the Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 17, 2014

The Hyatt works hard to greet guests, answer questions and assist with entertainment choices. Check in was fast despite a very busy events weekend. The hotel allows guests to walk to most museums, music venues and restaurants. Be prepared for steep valet parking fees, however in and out privleges are unlimited. But once you check in to this modern hotel, who really wants to leave?

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank LisaG2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, June 25, 2014
LisaG2010, we couldn't have said it better ourselves! Thank you so much for your wonderful review and excellent comments. We look forward to your next stay with us and thank you for choosing the Hyatt Place Austin Downtown!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Austin Downtown

Property: Hyatt Place Austin Downtown
Address: 211 E 3rd St, Austin, TX 78701-4003
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 203 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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