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“Great Location”

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Hyatt Place Austin Downtown
Ranked #9 of 201 Hotels in Austin
Certificate of Excellence
Reviewed March 19, 2014

I stayed here for SXSW, and the location was perfect - central and made it easy to get to all the venues and home again after long days.Staff were very knowledgeable about the local area in terms of directions, restaurants and bars.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hyatt Hotels
Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 27, 2014

Dear Ben L:

Thank you so much for the great response in Trip Advisor. We are delighted to hear that you enjoyed your stay with us at the Hyatt Place Austin Downtown.

Hope to see you again on your next trip to our city.

the Hyatt Place Austin Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,527 - 1,533 of 1,767 reviews

Reviewed March 18, 2014

I stayed here during SXSW. It is incredibly convenient - just a few blocks from the convention center, 6th street and most of the other venues. The rooms are nicely kept and comfortable. Not the most luxurious hotel I've ever stayed in but if's perfect if you want convenience and don't want to pay the rates at the Four Seasons. You should note, however, that there's no full time kitchen or room service. Not an issue in Austin with all the great restaurants and food carts! Really a perfect place if your looking for a convenient, clean, comfortable and nicely kept hotel near the convention center! You could hear music from one of the nearby venues but it generally stopped by midnight, and hey, it was SXSW! What do you expect?!

  • Stayed: March 2014, traveled on business
    • Value
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Thank jajoseph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 27, 2014

Dear Jajoseph:

Thank you so much for your recent review on our property. We appreciate you taking the time to let us know about your experience and will be sure to share your experience with our staff.

We are sorry to hear that you were not told about our 24 hour food options, as our gallery kitchen offers food 24 hours a day. We also have our grab and go options in the case by the front desk as well that offers sandwiches, salads and bakery items for those moments when you need something on the go.

It did sound like you were able to enjoy the festival, thank you so much for sharing with us.

We hope to see you on your next trip to Austin.
the Hyatt Place Austin Downtown

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Reviewed March 18, 2014

Stayed here for South by Southwest event. The location was perfect and the staff was very nice and helpful. The room and facilities were also very good. I thought the complimentary breakfast could have been a little tastier, but it was ok, with a good selection. Overall, an excellent experience.

  • Stayed: March 2014, traveled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 19, 2014

Dear Bob M:

Thank you for the feedback on your recent stay with us during SXSW, we appreciate you taking the time out to write a review. We will be sure to share your review with our staff as they love hearing when our guests appreciate the service they give. Our staff take so much pride in their hotel, they will be delighted to read about your experience.

We look forward to your return to us the next time you are in the Austin area.
The Hyatt Place Austin Downtown

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Reviewed March 17, 2014

I stayed here during SXSW 2014. Even during all the madness of the conference/festival, my room was always clean, and the staff went above and beyond to help us. They were attentive and I even got a special note from the housekeeping staff. The free wifi was moderately fast given it was free. I wish the bar downstairs had more options (they didn't carry ginger ale as a mixer for example), but honestly that's me struggling to come up with a way this place could've been better. I will definitely be staying here again.

  • Stayed: March 2014, traveled on business
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Rashida B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 27, 2014

Dear Rashida B:

Thank you so much for the great comments on Trip Advisor regarding your recent stay with us at the Hyatt Place Austin Downtown. We hope you enjoyed your time at the festival. We appreciate all the feedback on the staff and the rooms. And also the feedback on the ginger ale, we will see if we can get your comments to our food and beverage team and consider it as an addition!!

We hope to see you on your next visit to the Austin Area.

the Hyatt Place Austin Downtown

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Reviewed March 16, 2014

I stayed here during SXSW. It is incredibly convenient - just a few blocks from the convention center, 6th street and most of the other venues. The rooms are nicely kept and comfortable. Not the most luxurious hotel I've ever stayed in but if's perfect if you want convenience and don't want to pay the rates at the Four Seasons. You should note, however, that there's no full time kitchen or room service. Not an issue in Austin with all the great restaurants and food carts! Really a perfect place if your looking for a convenient, clean, comfortable and nicely kept hotel near the convention center! You could hear music from one of the nearby venues but it generally stopped by midnight, and hey, it was SXSW! What do you expect?!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 19, 2014

Dear Jeff J:

Thank you so much for the wonderful review you posted on your recent stay with us during the SXSW festival. We are thrilled to read about all the wonderful feedback you had from the location to the guest rooms. And being less than a block from the Austin Convention Center, we are in such a great part of the downtown area.

Regarding the food options, we do have food available in our grab n go section of the hotel along with food from our guest kitchen made to order 24 hours a day. Guests can order food anytime of the day and come down and pick it up at the front desk. We will discuss this with our gallery hosts as I feel this was something that was not shared with you at check in.

We hope to see you the next time you are in the Austin area.

The Hyatt Place Austin Downtown

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Reviewed March 13, 2014 via mobile

Stayed here while visiting our son.
New hotel. Modern decor. Would prefer a traditional bathroom door rather than the barn door for more privacy but otherwise it was fine. Room was very quiet and fairly spacious. Front desk staff was very nice. Walking distance to pretty much everything. Breakfast was very well done. Seems a bit overpriced, but everything downtown is fairly expensive.

Stayed: March 2014, traveled as a couple
Thank wakefan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 19, 2014

Dear Wakefan2:

Thank you so much for the wonderful review of our hotel while you were in town visiting your son. We appreciate all the feedback on the guest room and great location in the downtown area. Hopefully you were able to enjoy some of the city while you were staying with us.

We hope to see you again on your next trip to Austin.

the Hyatt Place Austin Downtown

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Reviewed March 13, 2014

The staff continually went out of their way to make our stay during SXSW (a high-pressure and high-volume time) as good as humanly possible. Greeting us, appreciating our business and providing a beautifully kept hotel that was a delight to come back to. Excellent training from the lowest-level employees to the management we interacted with. Congratulations!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this reviewResponded March 19, 2014

Dear Brian S:

We would like to say thank you for the review you posted on our hotel. We truly value our guests opinions on their stay, especially during high volume times such as South By Southwest Festival. Our staff recieves so many wonderful compliments on a daily basis, we are definitely proud to have them as our team.

Looking forward to your next visit to Austin.
The Hyatt Place Austin Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Austin Downtown

Address: 211 E 3rd St, Austin, TX 78701-4003
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 201 Hotels in Austin
Price Range: $111 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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