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“Very comfortable, very nice, very convenient”

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Hyatt Place Austin Downtown
Ranked #13 of 203 Hotels in Austin
Certificate of Excellence
1 review
“Very comfortable, very nice, very convenient”
Reviewed November 26, 2013

We stayed at this hotel attending an event at the Convention Center. We were greeted pleasantly when we arrived, and by name ever time after that. The grill area was nice and clean, the food was good. The breakfast could have been better, but it was sufficient. The rooms were clean and comfortable. We would stay here again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Thank you for the wonderful review on Trip Advisor regarding your recent stay with us at the Hyatt Place Austin Downtown. We are glad to hear that you enjoyed your stay with us and found the staff to be pleasant.

We hope to see you on your next trip to our amazing city.

Kind regards,
The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Houston, United States
1 review
Reviewed November 25, 2013

The staff was really attentive whenever entering or leaving the hotel. It was nice of the staff to teach us how to use the elevators and open our guest rooms through the use of our guest keys. The breakfast was also good, and the location of the hotel is conveniently located across the Austin convention center. It is also a walking distance to many restaurants in downtown.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Miriam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, November 26, 2013
Dear Miriam A:

What a wonderful review you posted on Trip Advisor. thank you so much for the feedback and kind words on our staff. We truly appreciate it.

Hope to see you again on your next visit to our city.
the Hyatt Place Austin Downtown
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Austin, United States
2 reviews
Reviewed November 21, 2013

This hotel was amazing. The staff were super friendly, the hotel was clean, modern... very nice. My room was beautiful and I loved the free Wi-Fi. Also, the bathroom in the room was very modern... I loved the sliding glass bathroom door. In the heart of downtown, one block from Austin Convention Center and across the street/walking distance from a slew of amazing restaurants. There is even a grocery store across the street!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Naomi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, November 26, 2013
Dear Naomi:

Thank you for the wonderful review of our hotel. We hope that we get to see you on your next trip to the downtown area.

Best regards,
The Hyatt Place Austin Downtown
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England, United Kingdom
Level 6 Contributor
418 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed November 20, 2013

We booked into the Hyatt Place hotel at the very last minute after an unfortunate experience in a different hotel in Austin. An hour after booking the room for the F1 weekend we arrived and were warmly welcomed. The hotel has a great location next to the i35 approximately 30 mins from the airport and COTA track. The room was spacious, clean and comfortable, with a small fridge and sink. The bathroom was also adequate for our needs over the weekend. The only real concern was the noise from the AC unit, it was quite noisy, so much so that we turned it off at one point.

I would recommend this hotel to anyone looking for a base when visiting Austin.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, November 26, 2013
Dear Dan B:

Thank you kindly for the great review on our hotel during the F1 race in Austin. We are pleased to hear that you enjoyed the hotel and the guest rooms. How wonderufl that you came to us after the experience at another hotel, we are glad that we were able to make it a great weekend.

We hope to see you during your next visit to our great city.

Kind regards
The Hyatt Place Austin Downtown
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Austin, United States
1 review
Reviewed November 20, 2013

This hotel has the kindest staff, always going out of their way to please during an extremely busy weekend and a booked hotel (F1 weekend). I highly recommend staying there. Rooms are well sized, super clean and up to date. Best location in Austin, right in the midst of it all.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Christian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, November 26, 2013
Dear Christian A:

Thank you so much for the wonderful review on Tripadvisor. We are so glad that you enjoyed the hotel during your weekend stay with us for Formula one. We receive so many great comments on the size and decor of the guest rooms. We are delighted to hear that you had such a great experience with us.

Please come see us again the next time you are downtown and looking for a hotel.

Best regards,
The Hyatt Place Austin Downtown
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New York City
Level 6 Contributor
114 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed November 17, 2013

This was my first trip to Austin for Formula One. I used my Hyatt points, since hotels started at $800/night, which are normally $150-$200/night. I arrived early, and as my room was not immediately ready, I mosied to the Four Seasons to have a quick lunch. Before lunch arrived, I received a phone call from Joshua who told me that my room was ready, at my convenience! I was very tired from getting up for the 7a flight-
I was given a high floor, quiet room, as requested, with a view of Third St. The rooms are large, very clean, new, not super fancy, but extremely comfortable and definitely worth the 15,000 points/night. I never heard any noise, my entire visit, and the staff was extremely friendly and accommodating. They also had a visitors center for Formula One guests, which gave me a free ticket to their suite on practice day!
Unfortunately, it was about 40d when I arrived, and when I went to work out, the fitness facility was also 40d! Well, it felt like that-I called the front desk but was told its impossible to change the temp in the gym!? Not something a guest hears too often or wants to hear in a high quality hotel!? Maybe a Hampton Inn-
In spite of this, the housekeeping staff was terrific, and also, the rest of the staff. Again, not a super fancy hotel, but served me well for my purposes. The downtown location was perfect and extremely convenient for getting the shuttle to the track, etc. Yaaah, again, Hyatt!

  • Stayed November 2013, traveled with friends
    • Value
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Helpful?
Thank keentraveler30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, November 26, 2013
Dear Keentraveler30:

Thank you for taking the time out to write a review on the Hyatt Place. We are so pleased to hear that you enjoyed your stay and that we were able to get your room ready before lunch was served!! We are also glad to hear that you are able to enjoy the great location and get over to the track so easily. What a great weekend to use your points, that is a great perk!!

I have followed up with our front desk staff regarding the temperature in the work out facility, thank you so much for the feedback. We will see if there is a way we can keep it at the standard 68 degrees.

Many thanks, and we hope to see you again on your next trip to Austin.

The Hyatt Place Austin Downtown
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Haslett, Michigan
Level 6 Contributor
149 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 13, 2013

The pros--great location, near 6th street and the convention center. Great staff., especially Rosa our maid who made towel animals on the bed and left nice notes. Nice rooms. Excellent room darkening blinds.
The cons--very small lobby. Rooms, no matter how high, face other high rises, necessitating opaque blinds unless you're a voyeur. No tubs in most rooms, just big showers. Oddly the handicapped room had small tub and much bigger room--odd because the king bed room's showers could fit a wheel chair. Also deceptive advertising--jacked up rates with huge discounts made my husband think this was a nicer place than it is. It is nice, but only in a normal hotel room kind of way. The decor is fair, bathrooms fair. That's about it. Also--pool closed!!!
If it weren't for the breakfast I'd have mourned for the main convention hotel which sits alone with views in all directions and just lovely rooms. BUT the breakfast is amazing. The best hotel breakfast ever, with hot, interesting egg dishes, tons of lovely fruit, good pastries, healthy oatmeal, fresh made potatoes. And a nice place to sit and eat it, with great staff too. Also free internet. So. If you like free great eats, stay here.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, November 23, 2013
Dear Kathleen G:

Thank you so much for the review on your recent stay at our hotel. We are pleased to hear that you enjoyed the location, the staff and the rooms. Our staff is amazing, no matter which area of the hotel you go to. We will make sure to share your kind words with our staff.

And thank you for your constructive feedback as well, we truly to want to improve everyday. We apologize about the pool being closed as we were making some improvements to the facility. Please ensure that we will share your concerns with our management staff and address the items that we can control.

I will agree with you on the breakfast, we think it is an amazing amenity to our hotel.

We do hope to see you again if you return to our area.

Kind regards,
The Hyatt Place Austin Downtown
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Additional Information about Hyatt Place Austin Downtown

Property: Hyatt Place Austin Downtown
Address: 211 E 3rd St, Austin, TX 78701-4003
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 203 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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