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“Faultless” 5 of 5 bubbles
Review of Hyatt Place Austin Downtown

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Hyatt Place Austin Downtown
Ranked #13 of 197 Hotels in Austin
Certificate of Excellence
Ross-on-Wye, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Faultless”
5 of 5 bubbles Reviewed September 18, 2013

Stayed for a week with family.
Staff from front desk, breakfast, room service and housekeeping were brilliant.
Superb room, breakfast and great sports facilities.
Access to Soco and area around 6th Street is very good.
No problems re parking either.
Will look to stay again

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrzej K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Dear Andzej K:

We are so pleased to read your review on your recent stay at our hotel. The staff is amazing and we love to hear that you felt well taken care of. Hopefully on your next trip to Austin we can see you again. There is never a shortage of great things to do in our wonderful city, we are so glad we were able to be a part of your trip.

Best regards,
The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,568 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
memphis
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

I have stayed here twice and both stays have been excellent! I used to stay down the street at another major hotel that charges more and is not as service oriented. The staff here is very kind, helpful and friendly. The rooms are spacious and clean. What more can you ask for?!?!

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steve y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Dear Steve Y:

Thank you for the great five star review!!! It is nice to hear that you returned a second time, we love to hear that!!

The staff is amazing, we never get tired of hearing about that. Thank you so much for sharing your experience with us. We look forward to your next visit.

The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raymond, New Hampshire, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 11, 2013

Great location. Lots of construction surrounding businesses. GREAT CITY!
Parking is about $22 a day.
Rooms large and smell wonderful! No allergy issues. Beds fanatastic. Pool and fitness area clean. Great FREE breakfast. Staff so friendly! Can't say enough. FREE WIFI.
Bat bridge, 6th st, and Soco all equidistant. Riverboat cruise nearby and it takes you right under the bat bridge. ( Lonestar riverboat cruises)
Don't miss 6th st. Unreal!
GOT TO SEE ESTHER FOLLIES. NON STOP FUN ... Magic, singing, jokes. Book online for a reserved seat! They have a bar and snack food. GOTTA SEE.
Did not see Museum of the Weird on 6th St. Mixed review from people. Internet gave bad review but others said it pretty good.
Pay to Park all over the city even on 6th St.
Even the state house was quite a sight.
City gets moving late. We missed Saturday morning street fairs on Soco because start around noon. But nighttime is hopping!
Have fun !

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Connie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Dear Connie B:

Wow, what an amazing review of our great city. You definitely listed all of the amazing things there are to do in Austin. How wonderful you were able to do so much.

The staff is indeed very friendly, I am glad that you found them helpful and enjoyed the free breakfast. It is quite the amenity to our amazing hotel.

We hope you return to our hotel on your next visit to Austin.

Best regards,
The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whittier, California
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

The hotel is new and modern and right in the heart of all the nighttime action! The staff was very helpful and knowledgeable. The complimentary breakfast was great and an added value! Lots to see and do within walking distance. Unfortunately, we had to rent a car to drive to Baylor University so we had to pay the valet fee of $29 because there was no self-parking available. This is the only reason I didn't give the hotel an "Excellent" rating. I would definitely stay again.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BusyFamily_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Dear BusyFamily_77:

We appreciate your recent review of our hotel during your trip to Austin. Our staff is wonderful and sure know the area like professionals, they are never short of suggestions of where to have fun. Hopefully your family enjoyed all that Austin had to offer, this city is fun for anyone, any age.

I am also going to share your information with the valet manager. We value our guest's opinions and want to communicate your feedback to them.

We would love to have you return again on your next trip to Austin.

Best regards,
The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temple, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

Hotel was a little hard to locate due to construction. Your parking options are self park for $26 or valet for $29. The staff greeting us was very pleasant. Room was exactly how research on Internet showed. Very clean very nice. Staff throughout stay was very friendly. The complimentary breakfast was very nice. Very good stay would stay there again

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shauna m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Dear Shauna M:

Thank you for the great five star review of our property during your recent trip to Austin. We are glad to hear that you enjoyed the hotel and the staff, they receive so many great comments. We do hope that you choose to stay with us again, we would love to have you return.

Best regards,
The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
1 review
4 of 5 bubbles Reviewed September 3, 2013

The hotel is new in a great location. We usually stay at the Hampton Inn which is right next door. This hotel is new and has nice modern decor. We would stay again only if the price was competitive with nearby hotels. We do not use the pools in hotels usually but this one looked particularly uninviting for both adults and kids ( indoor, small, sterile). Option to Self park is nice, still $23 per night, parking is expensive downtown at all hotels.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Archigrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Dear Archigirl:

We would like to say thank you for the great review of our property on your last visit to Austin. It is great to hear that you enjoyed the hotel and the modern feel to it, we have only just opened and have had such great feedback on the hotel.

Regarding the pool, we will offer your comments to our managers for suggestions on future projects, we know an outdoor pool would be a great addition.

Hopefully we will see you on your next trip to Austin.
Many thanks
The Hyatt Place Austin Downtown
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Auckland Region, New Zealand
Level Contributor
256 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

After a bit of driving we came across the hotel and having stayed Hyatt places before I was not too sure.We had excellent service from the ground staff and the rooms were very clean and quiet.
We would be staying there again

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kruuza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, September 19, 2013
Kruza: Thank you so much for the great review of our hotel. We are glad to hear that you enjoyed your stay in our great city and hope you enjoyed some of the great restaurants and live music we offer.

We would love to have you return to us on your next trip to Austin.

Many thanks
The Hyatt Place Austin Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Austin Downtown

Property: Hyatt Place Austin Downtown
Address: 211 E 3rd St, Austin, TX 78701-4003
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 197 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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