We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Amazing hotel and service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hyatt Place Austin Downtown
Ranked #13 of 199 Hotels in Austin
Certificate of Excellence
Dallas, Texas
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing hotel and service”
Reviewed July 16, 2013

After a very bad flight and taxi ride the service was a welcome change. The staff is accomidating and polite - took great care of me and my coworker. Rooms are clean, pretty and spacious. Lobby is inviting, restaurant/bar classy and hip. Breakfast is incuded - hot and hit the spot before heading to the client.

Location is ideal - close to 6th Street, Convention Center, MetroRail, and many restaurants. I will stay again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DallasTravels107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, July 22, 2013
Dear DallasTravels107;

We are thankful for your great five star rating of our hotel. We take great pride in our staff and hear many great things about how wonderful they are. Our breakfast has many great options and a hearty selection of great items to choose from, we are glad that it hit the spot prior to your meeting. It is great news that you are already planning to return to us on your next visit to Austin.

Many thanks
The Hyatt Place Austin Downtown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,592 reviews from our community

Traveler rating
    1,111
    371
    72
    25
    13
See reviews for
271
296
45
772
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 16, 2013

This is a lovely location that is very clean and well run. The rooms were spotless and the pool was crystal clear. We had loud neighbors the first night. We called management in the morning and told them we would be checking out early and when they found out we had an issue with noise they asked for us to please stay and if we had any other issues to let them know immediately and they would be handled. They even sent a nice little apology gift to us in the room. Thankfully, there were no more issues for the rest of our stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maryann101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, July 19, 2013
To Maryann 101:

We appreciate your review of our hotel. We take a great deal of pride in our property's cleanliness and overall feel of the hotel. I do apologize about the loud neighbors the first night and am thankful that you notified the front desk as we were able to take care of the issue for you. It is very important to us that each and every one of our guests has a fantastic experience. Please come and see us again on your next trip to Austin, we would love to see you again.

Best regards,
The Hyatt Place Austin Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

Wonderfully located to experience all aspects of Austin,Texas. Music,shopping and great restaurants reasonably priced.
Wonderful hotel for for a large group with a central bar and lobby. Rooms may include breakfast which is worth it.
The staff was great to deal with!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAR424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, July 19, 2013
Dear Sar424:

Thank you for your great review of our hotel. Our location is such an ideal spot for truly experiencing the great city of Austin, whether it be a solo trip or with a convention. We appreciate your kind words about the staff and will make sure to share your review with each of them. We look forward to your return on your next trip to Austin.

Best regards,
The Hyatt Place Austin Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurst, Texas, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2013

I fly to Austin for business many times per year and tried out this new hotel with a co-worker while in Austin on business the evening of July 17th. We arrived after a 5 hour flight delay (on the tarmac, no AC) and a horrible taxi ride (also no AC). The guys at the front check in desk (wish I had gotten their names) not only gave us welcoming greetings and checked us in quickly, but after hearing our story they insisted that we move over to the bar area so they could serve us ice water and then wine (just what we needed!). We couldn't have been happier with this hotel - the staff was super friendly, the rooms were extra large, new and spacious, the AC worked wonderfully, the bed was super comfy, and the morning breakfast was perfect. I came back to work and booked this hotel again for my stay in Austin next week and will try to stay there every time!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, July 19, 2013
Debi K:

Thank you so much for your wonderful review of our hotel. We are glad that we were able to bring a better close to a not so great travel day. I agree that our rooms are very comfortable, exactly what you needed after a long day between airports and taxi's. We look forward to seeing you again on your next visit to Austin.

Best regards,
They Hyatt Place Austin Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2013

The Downtown Austin Hyatt Place is fabulous. My friends and I went to Austin for a long weekend to get away and let loose. The staff at the Hyatt could not have been nicer or more helpful in anyway that we needed them. They were quick to recommend restaurants and bars, and every recommendation was exactly how they described it. The hotel is within walking distance of numerous restaurants, and the renowned 4th and 6th street bars.

The hotel is brand new with great clean rooms and a wecolming lobby/restaurant as you enter the hotel.

I will definitely stay at the Hyatt Place when I return on my next trip to Austin!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhaas, General Manager at Hyatt Place Austin Downtown, responded to this review, July 2, 2013
Dear Scott B.
Thanks for taking the time to write in and share your comments regarding your recent stay in Austin. Sounds like you were able to relax and enjoy your time off. I will be sure to share your feedback with the rest of the team and we look forward to welcoming you back soon.
Sincerely,
Brad, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northeast USE
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 21, 2013

Stayed at the new (March, 2013) Hyatt Place Austin Downtown for three nights to attend a trade show at the nearby Austin Convention Center. Location was perfect; less than a 5 minute walk to the Convention Center, which was much appreciated in the 99 degree weather!

Hotel is new, fresh and modern. Bell and Desk staff is phenomenal; typically Texan which means friendly, welcoming and helpful - but not sickeningly so. Just the right amount of hospitality.

Lounge area is small but perfect. The "Grab and Go" selection of prepared foods is great and the coffee bar fantastic. Complimentary breakfast should satisfy anyone: eggs, waffles, cold and hot cereal, the standard breakfast pastries, lots of fresh fruit and good coffee. No complaints here - not your typical continental breakfast.

Rooms are spacious; I had a standard King which appeared to be handicapped-accessible. Lighting is great; work area most than spacious. Bed is typical Hyatt: comfy and with nice linens.

Now, the downside. The air conditioning in my 8th floor room was beyond unacceptable. It literally sounded like a 747 was coming in for a landing. If I tried to reduce the air volume, nothing changed. It was either deal with it - or swelter. Unfortunately, not only was the noise annoying, but the vent is tilted in such a way that the air blows directly on your head. Unless you pull the covers over your head. Really, really annoying, particularly in a brand-spanking new property.

To be fair, I merely mentioned this at the Front Desk and did not request a change of rooms. The desk clerk said that they are getting a lot of complaints and did offer to change my room, as he said that it seemed any room below the 6th floor seemed to be fine. Since I was already settled and wasn't planning to spend a lot of time in the room, I thanked him, but declined.

I would give the Hyatt Place Austin 5 stars if not for the AC issue. I'm sure they will work on it as they will continue to get complaints until it is resolved. Besides that, the place is great and I would stay there again - but I'd check the AC unit in my room, first!

Room Tip: Lower level floors are said to have quieted A/C units.
See more room tips
Green Features: There are recycling bins throughout and the "use the same linens for a few days" policy is in effect.
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissAdventure11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhaas, General Manager at Hyatt Place Austin Downtown, responded to this review, July 2, 2013
Dear Miss Adventure,
We appreciate your business and your feedback regarding your recent stay. Your report gave us some great insight into many areas and perspectives of our guests. Sounds like you enjoyed the location and the amenities. Since you reported the AC issue to the staff I and certain they recorded it and had our engineering team investigate. Again, thank you for choosing Hyatt. We appreciate your loyalty and hope you come back to stay with us again.
Sincerely,
Brad, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McAllen, Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 18, 2013

06/05/2013 - Newer downtown hotel. We were staying on 'points' and Had a great experience. 18th floor, corner room with a great view. Staff was great. self parked in parking garage right at elevator to hotel. Good location with lots of restaurants nearby. I love this brand and this was the best of the best! Hope to return to Austin soon.

Room Tip: I suggest you use the self parking because it is so convenient and saves a few bucks.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhaas, General Manager at Hyatt Place Austin Downtown, responded to this review, July 2, 2013
Dear Ann T.
Thanks for staying with us on your recent trip to Austin and thanks for such kind words. Glad you enjoyed the Staff, our location, convenient parking and the view. Come on back and visit us again.
Sincerely,
Brad, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Austin hotels
0.1 mi away
JW Marriott Austin
JW Marriott Austin
#16 of 199 in Austin
1,225 reviews
0.2 mi away
The Westin Austin Downtown
0.4 mi away
Hyatt Regency Austin
Hyatt Regency Austin
#18 of 199 in Austin
1,874 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
InterContinental Stephen F. Austin
0.3 mi away
Omni Austin Hotel Downtown
0.0 mi away
Hampton Inn & Suites Austin Downtown
Show Prices
Show Prices
Show Prices

Been to Hyatt Place Austin Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Austin Downtown

Property: Hyatt Place Austin Downtown
Address: 211 E 3rd St, Austin, TX 78701-4003
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 199 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Priceline, Hotels.com, Cheap Tickets, Travelocity, TripOnline SA, Hyatt Hotels Corporation, getaroom.com and HotelQuickly so you can book your Hyatt Place Austin Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing