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All reviews great hotel walking distance fifth floor rooftop pool parking garage would definitely stay here again king suite great stay complimentary breakfast room key the breakfast area front desk staff oatmeal downtown area fitness center ut lindsey
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Reviewed April 24, 2019 via mobile

I usually don't write reviews, but I felt so welcomed by all the staff that I just had to. A special thanks to Alec who clearly excels at his job and helped me a lot during my stay. I had a great stay and would definitely recommend it to my friends.

Date of stay: April 2019
Trip type: Traveled with family
Thank renatadaou
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sfitz7, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this reviewResponded April 25, 2019

Dear renatadaou,

Thank you for the kind words about our staff on Tripadvisor. We loved having you stay with us and appreciate the score. Our team takes great pride in our hotel and we appreciate you recognizing Alec! We can't wait for your next visit to Austin!

Sincerely,

Sean Fitzgerald
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2019

Really nice hotel, just had a problem with the lukewarm water for the showers. The staff was nice and so was our room! Our room had a balcony which was awesome ans we were walking distance to the Capital.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Curious57056890171
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sfitz7, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this reviewResponded April 25, 2019

Dear curious 57056890171,

thank you for your review on tripadvisor. I was happy to see that our staff treated you well. We will work on the luke warm shower, Sorry for the inconvenience. We hope to have you stay with us again.

Sincerely,

Sean Fitzgerald
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2019

Stayed 2 nights for a business meeting. The room is good and roomy. But the drainage of washing basin is excruciatingly slow and toilet bowl needs repeated flushing. The mattress is too soft and old. The complementary breakfast is okay but the food items are the same for the two days. Staff at the hotel are friendly and helpful.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Sean L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sfitz7, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this reviewResponded April 23, 2019

Dear Sean L,

Thank you for the review on Tripadvisor. We will look into the drainage and mattress challenges you experienced while staying with us. I'm sorry that you experience this. We will look at our menu for our breakfast. Thank you for the kind words about our staff. We will work harder to improve.

Thank you for the feedback.

Sean Fitzgerald
Gm

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Reviewed April 21, 2019 via mobile

We spent last week at this hotel. The rooms were very clean and the service was excellent. The continental breakfast was fantastic. Hotel management and staff were polite and courteous. I liked how the manager walked around at breakfast Greeting the guest and asking if they need anything.

Date of stay: April 2019
Trip type: Traveled with family
1  Thank Randy R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sfitz7, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this reviewResponded April 25, 2019

Dear Randy R,

Thank you for the kind words on Tripadvisor. We appreciate the feedback and that fact that you recognized our managers walking around breakfast. We can't wait for your next visit to Austin!

Sincerely,

Sean Fitzgerald
GM

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Reviewed April 17, 2019

Great hotel but the parking is too expensive. Very close to campus and rooms are really nice. Corner rooms are larger. Would recommend if it wasn't for the expensive parking. Otherwise, it's a great hotel.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank BradBSpurs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sfitz7, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this reviewResponded April 25, 2019

Dear BradBSpurs,

Thank you for your review on Tripadvisor. I was happy to see that you felt our hotel was great. In regards to parking, our hotel is one of the least expensive in the Downtown area. some hotels charge up to $40 for parking. Thank you for staying with us!

Sincerely,

Sean Fitzgerald
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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