This hotel was researched on trip advisor and after reading the comments I immediately booked on Expedia.ca for $132 Cad a night. (not including taxes or parking) Free WiFi that works great!
When we arrived on Sunday evening close to midnight we were greeted by front desk host Victor. Our check in was smooth however, Victor did not seem to be that welcoming. We also asked for a better parking rate as the current one seemed rather hight for long stay visitors. He told us to come back next day to speak to Manager. At any rate, it was late and maybe he was just tired.
The next day we came down to meet morning staff and what an amazing greeting had by all. They each greet you with a big warm smile and a firm handshake. They were not able to reduce our parking rate, but they did move us to a larger room. We were quite pleased and content with our new room 431.
The breakfast each morning is your normal continental spread such as eggs, potatoes waffles, fruit, yoghurt, coffee and tea etc. The staff (Shannon especially) are continuously walking around asking how you are with a friendly smile.
The pool on the 5th floor is clean and has a beautiful view.
The gym is a decent size with nice equipment choices.
There is also a laundry room located by the pool. We often swam and did laundrywich made it very convenient.
The only thing I would like to suggest is to have a reduced parking rate perk for HH members that are there for a longer stay. We usually choose Hampton or HH hotels that offer free parking as the car rentals can be pretty pricey.
Jennifer, Darby, Shea, Maria, Jonathan and Shannon make a great team! Thank you to all of them for making our stay so comfortable and fun! We will be back next April and look forward to our stay:) We will definitely recommend this hotel to all our friends.
I travel often and and usually choose Hampton Inns and this by far is the best one so far for customer service.... hands down!
- Official Description (provided by the hotel):
- Experience the Austin theme when you stay with the Hampton Inn Austin hotel. Just four blocks away from the Texas State Capitol and just steps away from the University of Texas, our hotel is the prime location for your Austin visit. Enjoy free breakfast and complimentary WiFi as well as a unique Austin accommodation style, complete with graffiti and a rooftop swimming pool! ... more less
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