arrived early into austin coming in from san antonio and the front desk clerk(bruce) was able to check me in early, despite how busy the place looked. In a matter of minutes I was checked in and headed up to my room. As soon as i walked into the room I thought to myself, "wait a minute, this doesn't look right". the room was a two bedroom suite. I was a little hesitant to call down to the front desk and ask if i'd gotten the right room? (I only booked what I thought was a standard king room). When Bruce answered the phone he informed me that because the hotel was so busy, all the standard rooms were taken up still(it was still 11am), so he gave me an upgrade, that way I could check in early. The rest of the staff was always smiling and greeted me whenever I passed through the lobby. Breakfast was great, wide variety of pastries, cereals, juices, teas, and hot breakfast items. There was always water in the lobby and fresh cookies! loved that!! The only problem was that the only ice machine on property seemed to be out of order. it wasn't a big deal, but that should get looked at!
Overall the stay was well worth the price and I hope to see ya'll again!!
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- Also Known As:
- Country Inn And Suites By Carlson Austin-North
- Country Inn & Suites By Carlson Austin-North Hotel Austin
- Country Inn Austin North
- Austin Country Inn