I was just passing through for a night and needed a place to plop down for a few hours before a very early flight the next morning. I normally stay at budget motels like Motel 6 because I'm not picky and prefer to save a few bucks, especially in a case like this. When I checked in, I was not asked my smoking preference (non), but I was given a smoking room. Not a big deal, but I know others are very sensitive. There were burn marks on the bedspread and flor. The room was remodeled in the new contemporary look, with fake hardwood floors, a flat screen TV, and updated vanity with raised sink. I liked the look. The worst part came when I tried to take a shower and there was a leak where the showerhead screwed in, resulting in very little water actually coming out and it was not at all adequate for a shower. When I called the front desk to schedule the oh-so-early wake-up call, I let them know and I was told they'd put in a work order. Fine, but that doesn't help me at all. No offer to switch rooms or any kind of compensation, but I was too tired to argue and press the issue. Finally, at 4 a.m., I noticed all kinds of little bugs in the sink and around the door (fruit flies, maybe?) and this is where I also noticed that the sink barely drained. At this point, I didn't care about anything anymore.
I will say that I wrote to Motel 6's corporate office before I even went to bed (so I didn't even get to tell them about the bugs) and I got a nice response and a free night voucher good for any location. I appreciated how they handled the situation and the quick response, and that's really the only reason I gave a two-star rating instead of one. Most of my Motel 6 experiences have been much better than this one, as I know to expect minimal amenities and frills. But I do also expect a clean room and working showers, so I'd avoid this place if you have other options available.
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- Also Known As:
- Motel 6 Austin Central - North Hotel Austin
- Austin Motel 6
- Austin Motel Six
- Motel Six Austin