We stayed 2 nights at the Holiday Inn Express in Austin, we have stayed at other Holiday Inn Hotels and usually we have a good experience overall. This time, the staff was friendly, the room was of good size, it had a sink, fridge, coffee maker, microwave oven, clean towels, clean sheets, the FIRST BIG problem was that the rug was nasty, full of stains and it looked like it had not been vacuumed in a long time, we found a dead cricket under the desk and the next day after the maid went to clean the room, the dead cricket was still there. The SECOND problem was that the room was FULL of tiny little ants, everywhere!!! over the nightstand, the walls, the rug, over the coffee table, etc.
We looked for the "customer satisfaction survey" that they place usually between the papers they leave in the room and it had a piece of chocolate stuck in the back.
I won't reccomend this hotel until they hire better maids and they get rid of the ants.
- Official Description (provided by the hotel):
- Whether you are in Austin for business or pleasure, the Holiday Inn Express Austin Airport offers all the comforts and conveniences you expect. We are centrally located near Austin-Bergstrom International Airport downtown Austin, Austin Convention Center, and the University of Texas. The Holiday Inn Express Hotel & Suites is perfect choice for the business traveler. We offer free high-speed (wired & wireless) fiber Internet service, a business center, fitness center, and outdoor pool and hot tub. Take advantage of our 'Park & Fly' program and eliminate worries of high airport parking rates. We offer daily complimentary airport shuttle service 24 hours a day . Don't forget our complimentary freshly prepared breakfast buffet, including variety of hot items like bacon, sausage, omelets, scramble eggs, pancakes and biscuits & gravy as well lighter items such as oatmeal yogurt, and pastries. Visit Austin, Texas and Stay Smart at the Holiday Inn Express Hotel & Suites Austin Airport. ... more less
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- Also Known As:
- Holiday Inn Express Austin Airport Hotel Austin
- Holiday Inn Austin
- Austin Holiday Inn